Angelica Oficial

Angelica Oficial Baguio City, Philippines -- I read and I am interested about your advertisement . Please accept this letter and as my application for this position. As a recent Sales and Service Specialist, Customer Service Representative, Inside Sales Associate,Phone Prospector, Sales Associate,Appointment Setter, Cold Caller,Data Entry and B2B Email Outreach: ✅emailing, I have solid knowledge and experience in assisting leads by providing their needs , documention, setting up appointments,social media marketing, cold calling and lead generation. ✅customers I had successful experience in sales, upselling ,appointment setting and closing deals with our . In addition, I found that my problem-solving skills, time management skills and creative thinking skills were enhanced by working as part of a team and by considering other people’s ideas. ✅ Experience with finding contacts/leads online through LinkedIn and other platforms. With my proven commitment to delivering the highest level of assistance, I am well prepared to extend my record of exceptional service to your business. I welcome the opportunity to discuss this position and my qualifications with you further. Thank you for your consideration. ✔✔Mojo dialer ✔✔Calltools Follow-up Boss ZEN Phone ✔✔Podio Stewart ✔✔Zillow Pages ✔✔Yellow RedX ✔✔Nutshell Excel Word ✔✔Notion Asana ✔✔LastPass ✔✔RingCentral Slack ✔✔Whatsapp D&B Hoovers Hunter.io ✔✔LinkedIn Vortex Angelica Oficial Baguio City, Philippines -- Objective I see this opportunity as a way to contribute to an exciting and fast-moving industry, to work with you for long term and get a promotion in a few years. I feel my skills are particularly well-suited to this position and will succeed in the role because I have solid experience in Sales ,Customer Service , Appointment Setting, Cold Calling and B2B Email Outreach I believe I have the type of knowledge, attribute,skills and experiences to succeed in this role. Education Tertiary: BSHRM University of the Cordilleras 2nd year College 2012 Secondary Saint Louis Aurora Hill 2010 Experience Guaranteed HomeSold March 2013 - September 2015 Inside Sales Associate Qualifying leads if they are qualified to purchase a property, if not I ask questions to be able to distinguish the painpoint of the lead. Handled Buyer and Seller leads ,andI qualify them based on their category. Follow up with leads who were not ready to sell, or has low credit score(SSC or Tax) and leads who don't have enough dp. Be able to present our USP's , and end the call as an appointment call. ↪ ↪↪ ↪ Inside Sales Associate June 2015 - March 2017 Everhome Cold Calling leads to offer them our FSBO program. I filter leads depending on the call result to certain categories. I convert cold leads into warm and transfer them over to our marketing specialists. If they are not available for a warm transfer, I set them an appointment to meet our marketing specialists with their most convinient time. I managed our CRM tool which is Follow-up Boss , if closed as an appointment ,I assign the lead to our marketing specialist and add a complete note to make sure data is syncronized. Managed Gsuite to add more leads that is not yet in the CRM tool or if leads have refferals. I consistently follow up with future leads, leads who I once call but busy and convert them into an appointment. ****Follow-up is very important based on my experience, I have had a lot of closed sales just by consistently following up with the leads**** I have been consistent and was able to meet our daily/weekly KPI, which is 2 appointment set per day or 10 appointments per week. ↪↪ ↪ ↪ ↪↪ ↪ Telemarketing,Cold Caller,Email Outreach,Lead Generation and Appointment Setter 2017 - 2019 M&R Company Generate leads via Linked In, Facebook,Instagram,Google , Compliance Audit Target markets are: food manufacturers, food producers,wholesalers, food packaging etc. Targetted: Big companies or companies with a minimum of 50 employees since these are the companies who can afford our software. Upload these leads to a spreadsheet to track and filter them. Cold call these leads to offer them our Software (discussing the software itself and what the company would benefit from it ) then schedule them for a demo. ▶️▶️ ▶️▶️ ⛔▶️Worked as an Email and Phone Outreach Support (Cold Calling) & Lead Generation (B2B) Finding contacts/leads online through LinkedIn and other platforms.Target Markets are: food processors, food wholesalers and any companies that has solid food waste, packaged foods,sludges,etc ▶️ Cold-calling and/or telemarketing an asset. ⛔▶️IGenerating worked aa a Sales Associate with GYM Assist (Telemarketing, Lead Generation) leads via facebook,Instagram and Twitter and upload it to our main CRM tool ▶️appointments Cold calling system generated leads and offer them our fitness programs, we set for those leads' who opted in to join the fitness program ▶️ Main CRM tool we used here is Zen, and calendly to reserve their workout class. Customer Service and Sales Specialist IHG Hotels and Resorts - upselling our IHG Brands hotel rooms - Customer service June 2019 - June 2021 • Addressed and resolved customer product complaints empathetically and professionally. • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment. • I am trained for escalations, and flexible in using tabs. • Handling complaints and also providing good customer service • Experienced agent handling calls for booking reservations,cancelling and modifying reservations. Sales Closer for B2B for Medical Marijuana 2020 - 2022 Online Medical Generate and identify dispensary leads on LinkedIn, pulling up company's information such as website phone number,Manager's name and email address on different researching tools.. Call warm leads who signed up on the website and provide the best options to them depending on their painpoints. Pre-qualify the lead Breaking down barriers by pitching im some benefits they can take advantage of on our medical card. walk them through the payment by first filling up the form online up until closing, which is adding their credit card on file. Once payment has been made, set the expectations to the lead ▶️ ▶️ ▶️▶️ ▶️ ,and keep them posted. Skills 100% 100% 100% Customer Service Rapport-Building Time-Management Skills 100% 100% 100% System/CRM Navigation Organizational Skills Technological Skills 100% 100% 100% Researching Skills Information Gathering Skills Collaborative skills 100% 100% 100% Prospecting skills Closing skills Multitasking 100% 100% 100% Ability to remain calm under pressure Customer Service Skills Gsuite Why Do I Fit For This Job? My skill set is a perfect match for the job requirements. In particular, my sales skills and excellent experience make me an ideal candidate for the position. I can bring my successes and experiences to this job. How Do I Describe Myself? I am highly organised. I always take notes, and I use a series of tools to help myself stay on top of deadlines. I like to keep a clean workspace and create a logical filing method so I am always able to find what I need. I find this increases efficiency and also helps the rest of the team stay on track. Reference Charimae Pacleb - "IHG Hotels and Resorts" Team Leader-- Everhome - "Billy Basbas" Team Lead-