Angelica Lianne Lumayag

I am a dedicated professional with a passion for customer satisfaction and medical patient care. My journey in the BPO industry has equipped me with a deep understanding of call center operations, customer service best practices, and technical support. This background has honed my ability to understand customer needs, resolve issues efficiently, and ensure a positive experience for every client I interact with.

In addition to my professional expertise, I have a strong grasp of healthcare protocols and patient communication. My experience in medical patient care has taught me the importance of empathy and patience, allowing me to connect with patients and ensure they feel cared for and understood. This combination of skills makes me adept at providing exceptional service in both customer-facing and healthcare environments.

My interest in exploring different restaurants has given me a good palate and knowledge of various cuisines. I enjoy discovering new dining experiences and have developed insights into customer preferences and dining trends. This passion for food not only enriches my personal life but also enhances my ability to relate to customers in the food and dining industry.

I also have a deep appreciation for the arts, particularly dance performances. This interest has cultivated an eye for detail and an understanding of different dance styles and their cultural significance. My appreciation for the arts reflects my broader ability to recognize and value diverse perspectives and experiences.

Communication is one of my strongest skills. I excel in active listening, clear articulation, and conveying information effectively. These skills are crucial in both my professional and personal interactions, enabling me to build strong relationships and effectively address any challenges that arise.

Problem-solving is another area where I excel. My roles have required me to think on my feet and come up with solutions quickly, a skill that is essential in both customer service and patient care settings. I thrive in dynamic environments where I can leverage my creativity and analytical thinking to resolve issues efficiently.

Empathy and patience are at the core of my approach to both work and life. These qualities help me connect with people on a deeper level, providing the support they need and fostering a positive and understanding environment. Whether I am assisting a customer, caring for a patient, or engaging in a personal interest, I strive to bring empathy and patience to every interaction.

Overall, my diverse experiences and skills make me a well-rounded professional, capable of excelling in various roles and industries. I am committed to continuous learning and growth, always seeking new opportunities to enhance my expertise and make a positive impact.