Been in a call center industry for 5 years
Had succesfuly gained expertise in excellent customer service with skills in resolving disputes, customer retention, complaints.
A Sales Champ. Performer in Sales and Marketing.
Handled high volumes of outbound and inbound calls.
Handled admin back office task and high volume live chats (triple chats)
Performer and achiever.
Analytical and versatile, can work under pressure to fit your business needs.
I love to take challenges as I take that as a room for improvement.
Fast learner and is goal driven.
Worked as a customer service representative and Collection agent on a leading financial bank in Australia handling credit cards, mortgages and personal loan.
Had worked as well at the leading Telecommunications company in Australia handling billing and mobile, internet and cable services. For customer service and Sales Team.
Been a part of the leading Telecommunications in the US, handling Cable and Internet billing and services. For customer service and Sales team.
Gained skills in building rapport in handling difficult clients satisfying their needs on a tailored-fit solutions.
I always do my best as I make sure I excel in everything that I do.