Angela Militante Norriega
________________________________________________________________________
PERSONAL INFORMATION
ADDRESS
1727 Partida Road Muzon city of San Jose Del Monte Bulacan Philippines 1123
DATE OF BIRTH
11/ 09/ 83
AGE
37
NATIONALITY
Filipino
STATUS
Married
GENDER
Female
EMAIL-SKYPE ID
njie070805
CONTACT NUMBER Cellphone no-
Tel. No. -
WORK EXPERIENCE
UPWORK
September 2015 – up to present
Web Researcher / Data Entry Specialist
Taktical - Part Time (Freelance Online - Project Based )
- Provide personal emails from websites to client for email marketing
TELETECH PHILIPPINES
January 14, 2021 - August 10, 2021
Customer Service Representative II - Verizon Wireless
- Answer billing inquiries or concern
IQOR
September 9, 2020 - November 9, 2020
Customer Care Representative - Potpourri Group, Inc.
Temporary Work from Home
- Ecommerce
- Process orders, arrange shipping for customers
DATAFOX ACQUIRED
BY ORACLE
May 11, 2019 - October 24, 2019
Data Operations Annotator / Quality Assurance
Via Upwork Project Based
- Web Research
- worked independently and collaborated with stakeholders to ensure quality product
- ensures that the final product observes the company's quality standards
CONCENTRIX
June 16, 2017 - December 01, 2017
Advisor - Lloyds Banking Group UK / Disputes
-Creating customer’s case by analyzing
customer’s concern or issue. Ensuring customer queries are
answered to their satisfaction and Handling customer complaints
STELLAR PHILIPPINES
January 2011 - August 2011
Customer Service Representative - Cirque du Soleil Canada
- Ticket Reservation, General Inquiry
August 2011- September 2015
Customer Service Representative - Simply Energy Australia
-Billing / Back of House
- Verification / Avoids fraud and verify consent, maintaining database.
BANCO DE ORO
February 24, 2010 – July 23,2010
Bank Clerk / Loan Clerk - Home Loans Main Office
- Recording and organising loan information, Keep records
of the daily transactions that take place, Coordinate with
other departments.
VISUAL TAPES
AND LABELS
January 23, 2008 – Jun 22, 2008
Proofreader and Clerk
- Read and check labels to make sure there are no
spelling, grammatical or typographical errors
SM BABY CO./
NURSERY CARE
CORPORATION
December 23, 2004– May 23, 2005
Warehouse Clerk – Main Warehouse
- Answer telephones, direct calls and take messages
Assist shipping and receiving unloading trucks, File
requisitions, work orders or requests for materials.
EDUCATION
NATIONAL COLLEGE OF BUSINESS AND ARTS
Bachelor of Science in Business Administration
Major in Hotel and Restaurant Management-
INTERNATIONAL CHRISTIAN SCHOOL
High School-
INTERNATIONAL CHRISTIAN SCHOOL
Intermediate-
SKILLS
Computer Literate
- MS Word
- MS Excel
- PowerPoint
-Web Research
-Contact Search
- Email Handling
- Data Entry
- Customer Service
- Encoding ( 40 wpm )
- Admin tasks
