Angela Norriega

I have worked as a Customer Service Representative for more than 5 years for the UK, US, and Australian accounts. Handling different types of customers, resolving their concerns and inquiries. Having different jobs and dealing with other people made me value work not just for the sake of it, give not just my best, but also my heart in it, and make sure to render quality service that will lead to satisfaction and long-term resolution.

My knowledge and skills in Customer Service enable me to provide the highest level of support and advice to customers. I can empathize, understand and be patient with customers, but at the same time be firm and business-like when required. As a superb communicator, I have a calm personality, polite telephone manner, and professional tone of voice. In addition to this, I am also a quick thinker who is highly observant and who can remain composed when juggling several inquiries at once.