I am a dynamic customer service professional with over five years of experience in customer support roles. Currently serving as a Customer Service Specialist at True Classic, an online men's apparel brand, where I engage with customers and manage inquiries across social media and support platforms. I have a proven track record of resolving complex issues for mobile banking and telecommunications at Chime, Verizon, and Comcast. Proficient in Zendesk, Zowie, and Shopify, I excel at enhancing the online shopping experience and driving customer satisfaction in fast-paced environments.