Angela Chen

‌ ‌ Angela‌‌Chen‌ ‌ ‌ ㅡ‌ ‌ Personal‌‌Summary‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ㅡ‌ ‌ Recent‌ ‌ ‌ Experience‌ ‌ Business‌‌Development‌‌Manager‌‌ ‌ ‌ Remote‌ ‌ ‌ ‌- ‌ A‌‌highly‌‌motivated‌‌and‌‌results-‌‌oriented‌‌sales‌‌professional‌‌with‌‌6‌‌years‌‌ of‌‌B2B/B2C‌‌sales‌‌experience.‌‌ ‌ ✓ ✓ ✓ ✓ ✓ Proven‌‌sales‌‌track‌‌record‌‌in‌‌meeting‌‌sales‌‌targets;‌D ‌ eveloped‌‌ over‌‌1000‌‌customer‌‌relationships‌‌and‌‌successfully‌‌introduced‌‌ new‌‌products‌‌to‌‌competitive‌‌markets;‌‌successfully‌‌signed‌‌ partnership‌‌contracts‌‌with‌‌IT‌‌companies‌‌from‌‌UK,‌‌Sri‌‌Lanka,‌‌ Italy,‌‌and‌‌Philippines‌‌ ‌ Excellent‌‌Communicator;‌E ‌ xperienced‌‌in‌‌solution‌‌selling‌‌and‌‌ and‌‌making‌‌high‌‌level‌‌presentations‌‌to‌‌C-level‌‌executives;‌‌able‌‌ to‌‌communicate‌‌effectively‌‌with‌‌team‌‌and‌‌customers‌‌to‌‌ensure‌‌ projects/products‌‌are‌‌delivered‌‌on-time‌‌and‌‌within‌‌budget‌‌ ‌ New‌‌business‌‌development‌‌skills‌;‌‌highly‌‌proficient‌‌in‌‌all‌‌ phases‌‌of‌‌sales‌‌process‌‌from‌‌identifying‌‌and‌‌qualifying‌‌ prospects,‌‌cold-calling,‌‌conducting‌‌market‌‌research,‌‌ competitor‌‌analysis,‌‌price‌‌negotiation‌‌to‌‌after-sales‌‌service‌ ‌ Strong‌‌customer‌‌relationship‌‌management‌‌skills;‌i‌ mproved‌‌ customer‌‌retention‌‌by‌‌anticipating‌‌to‌‌customers‌‌needs‌‌and‌‌ implementing‌‌anticipatory‌‌service;‌‌built‌‌customer's‌‌trust‌‌by‌‌ setting‌‌common‌‌goals‌‌and‌‌shared‌‌values‌ ‌ ‌ Proficiency‌‌in‌‌CRM‌‌software;‌P ‌ ipedrive,‌‌SharpSpring,‌‌sales‌‌ force‌‌ ‌ ‌ Scotiabank‌‌/‌‌Financial‌‌Advisor‌‌ ‌ A‌‌Canadian‌‌multinational‌‌banking‌‌and‌‌financial‌‌services‌‌company‌‌ ‌ Oct‌‌2017‌‌-‌‌Dec‌‌2019,‌‌Currently‌‌on‌‌maternity‌‌leave,‌ ‌Scarborough,‌‌ON‌ ‌ ● ● ✓ ✓ Discovering‌‌customer‌‌needs,‌‌providing‌‌financial‌‌solutions‌‌to‌‌ help‌‌customers‌‌plan‌‌and‌‌achieve‌‌their‌‌financial‌‌goals‌‌and‌‌ dreams‌‌ ‌ Developing,‌‌retaining‌‌and‌‌growing‌‌the‌‌branch‌‌business‌‌by‌‌ maintaining‌‌positive‌‌customer‌‌experience‌‌to‌‌new‌‌and‌‌existing‌‌ customers,‌‌as‌‌well‌‌as‌‌asking‌‌referrals‌‌from‌‌existing‌‌customers‌‌ ‌ Recognized‌‌as‌‌top‌‌25%‌‌performing‌‌advisor‌‌in‌‌the‌‌Scarborough‌‌ district‌‌in‌‌multiple‌‌quarters‌‌throughout‌‌the‌‌year‌‌ ‌ Over‌‌achieved‌‌annual‌‌sales‌‌target‌‌in‌‌2019‌ ‌ ‌ ㅡ‌ ‌ Past‌ ‌ Experience‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ㅡ‌ Education‌‌ ‌ ‌ Antlabs‌/‌ ‌‌Business‌‌Development‌‌Manager‌ ‌ Antlabs‌‌is‌‌a‌‌multiple‌‌award-winning‌‌Wi-Fi‌‌technology‌‌solution‌‌ partner‌‌for‌‌global‌‌service‌‌providers‌‌ ‌ ‌ March‌‌2016‌‌-‌‌Jan‌‌2017,‌ ‌Singapore,‌‌Home‌‌Office‌‌in‌‌Taiwan‌‌ ‌ ● ● ● ● ✓ ✓ Focused‌‌on‌‌new‌‌business‌ ‌development‌‌of‌‌medium-sized‌‌IT‌‌ companies‌‌and‌‌large‌‌corporations‌ ‌in‌‌Hong‌‌Kong,‌‌Taiwan,‌‌and‌‌ Macao‌ ‌ Cold‌‌called‌‌as‌‌appropriate‌‌to‌‌ensure‌‌a‌‌robust‌‌pipeline‌‌of‌‌ opportunities‌ ‌ Managed‌‌existing‌‌channel‌‌partners‌‌in‌‌Taiwan‌‌by‌‌providing‌‌ brand‌‌support‌‌with‌‌marketing‌‌materials,‌‌project‌‌opportunities,‌‌ and‌‌product‌‌issues‌‌ ‌ Handled‌‌rejections‌‌positively‌‌by‌‌communicating‌‌and‌‌gathering‌‌ feedback‌ ‌ ‌ Successfully‌‌engaged‌ ‌with‌‌the‌‌largest‌‌mobile‌‌operators‌‌in‌‌ Taiwan,‌‌Hong‌‌Kong,‌‌and‌‌Macao‌‌with‌‌partnerships‌‌in‌‌discussion‌ ‌ Participated‌‌in‌‌a‌‌city-wide‌‌project‌‌with‌‌the‌‌largest‌‌telecom‌‌in‌‌ Taiwan‌‌with‌‌project‌‌value‌‌over‌‌half‌‌a‌‌million‌ ‌ ‌ 4ipnet‌‌ ‌/‌‌Business‌‌Development‌‌Manager‌‌ ‌ 4ipnet‌‌is‌‌a‌‌global‌‌Wireless‌‌LAN‌‌provider,‌‌offers‌‌an‌‌affordable‌‌ all-in-one‌‌solution‌‌with‌‌the‌‌market‌‌focus‌‌in‌‌hospitality,‌‌SMEs,‌‌ healthcare,‌‌education,‌‌and‌‌carrier.‌‌ ‌ ‌ Jul‌ ‌2014‌‌-‌‌Feb‌‌2016,‌ ‌Taipei,‌‌Taiwan‌‌ ‌ ● ● ● ✓ ✓ Promoted‌‌to‌‌a‌‌team‌‌management‌‌position‌‌within‌‌a‌‌year‌‌ ‌ Managed,‌‌reviewed,‌‌and‌‌reported‌‌business‌‌development‌‌ team’s‌‌strategy‌‌and‌‌performance‌‌to‌‌sales‌‌director‌ ‌ Built‌‌distribution‌‌channels‌‌in‌‌new‌‌markets‌‌from‌‌the‌‌ground‌‌up‌‌ by‌‌negotiating‌‌and‌‌establishing‌‌partnerships‌‌with‌‌local‌‌ distributors,‌‌resellers,‌‌and‌‌system‌‌integrators‌ ‌ Successfully‌‌signed‌‌partnership‌‌agreements‌‌with‌‌large‌‌IT‌ ‌ distributors‌‌in‌‌U.K.‌‌,‌‌Sri‌‌Lanka,‌‌and‌‌Italy‌‌with‌‌initial‌‌stock‌‌orders‌ ‌ Participated‌‌in‌‌an‌‌international‌‌project‌‌bidding‌‌in‌‌Philippines‌‌ with‌‌project‌‌value‌‌over‌‌a‌‌million‌‌against‌‌Cisco,‌‌Ruckus,‌‌and‌‌ Aruba‌‌ ‌ HSBC‌‌Bank‌‌Canada‌ ‌/‌‌Financial‌‌Advisor‌‌ ‌ May‌‌2010‌‌-‌‌June‌‌2011,‌ ‌Toronto,‌‌ON‌ ‌ ✓ Achieved‌‌top‌‌3‌‌in‌‌the‌‌“2010‌‌National‌‌Premium‌‌Fall‌‌Sales‌‌ Campaign”‌‌among‌‌all‌‌junior‌ ‌financial‌‌advisors‌‌in‌‌Canada‌‌ ‌ ‌ University‌‌of‌‌Toronto‌ ‌ Sept‌ ‌2005‌‌-‌‌Dec‌ ‌2009,‌ ‌Scarborough,‌‌ON‌ ‌ ‌ ‌ Honors‌‌Bachelor‌‌of‌‌Arts‌:‌M ‌ ajor‌‌in‌‌International‌‌Studies;‌‌Minor‌‌in‌‌ Political‌‌Science‌‌and‌‌Economics‌ ‌