Angel Peach Rico

I’m a dedicated and detail-oriented Virtual Assistant with a background in customer service, research, and administrative support. I hold a Bachelor of Science in Computer Applications, major in Internet of Things (Cum Laude) from Mindanao State University – Iligan Institute of Technology.

Over the past years, I’ve handled various remote and office-based roles that strengthened my organizational, communication, and technical skills. As a Customer Service Representative at JILIBET Casino Company, I resolved client concerns through chat, email, and phone support with a 95% first-contact resolution rate. I also managed social media posts and assisted with payroll data entry and content design using Canva.

During my internship at the National Power Corporation, I co-developed an inventory management system and contributed to improving its user interface. I am currently working as a Freelance Virtual Assistant, conducting market research, organizing data in Google Sheets, managing communications, and supporting marketing tasks with accuracy and initiative.

I’m proficient in Google Workspace (Docs, Sheets, Drive, Meet, Calendar), Microsoft Office, Canva, Figma, Trello, Slack, Zoom, and Hubstaff. I take pride in being tech-savvy, adaptable, and reliable, ensuring that every task is done efficiently and on time.

I am passionate about helping businesses grow through well-organized operations, efficient workflows, and excellent client support. My goal is to provide high-quality assistance that allows business owners to focus on what truly matters growing their brand.