Angel Marquita

ANGEL MARQUITA Carmen, Davao del Norte, 8101 Philippines-- WORK EXPERIENCE Team Lead – ECOMM Virtual Assistance Services July 2024 - Dec 2024 Managed a team and two one-man accounts. Responsibilities included timesheet handling, adherence monitoring, and one-on-one coaching sessions. Collaborated with team leads and the Operations Manager to ensure agents were supported and accounts professionally managed.   Appointment Setter – ECOMM Virtual Assistance Services Jan 2022 - Dec 2024   Scheduled meetings with Powersports, Boat, and RV Dealers for Digital Experts via Microsoft Teams and Google Meet. Managed the calendars of Digital Experts to ensure smooth and successful meetings, including follow-up calls and emails. Health Insurance Sales Specialist – ECOMM Virtual Assistance Services Mar 2021 - Dec 2021  Engaged with customers aged 65+ to add benefits to their health insurance plans.  Developed strong empathy and persuasion skills to customize insurance offerings. Technical Support Representative -Teleperformance Aug 2020 - Feb 2021  Assisted customers with internet and cable setup issues.  Resolved customer concerns promptly while ensuring satisfaction SKILLS AND CERTIFICATIONS  Health Insurance Sales Specialist - Top Agent (Aug 2021 - Nov 2021)  Appointment Setter - Recognition for Closed Deal (Sept 2022)  CRM  Calendar Management - Outlook/Google Calendar  Time Management  Critical Thinker  Adaptability and Continuous Learning  Attention to Detail Character Reference Evaevita Erasmo Dealer Sales Director – Ready2Ride--Eva was my supervisor from- Philmore Quilat Operations Manager- ECOMM Virtual Assistance Services--Phil has been my Operations Manager and Mentor from- EDUCATION  Carmen National High School  Humanities and Social Sciences