Angel Mae Tariman
Profile
Customer Service Representative
Experienced Customer Service Representative with a demonstrated history of
working as a Virtual Assistant, E-Commerce Support, Travel Agent, Skilled
Customer Support and Social Media Marketing Support. Proactive, friendly
customer service specialist dedicated to meeting and exceeding expectations at
every interaction. Timely and professional with extraordinary communication skills
and ability to build and cultivate relationships to drive business retention.
Employment
Personal details
Angel Mae Tariman-M Paez Street, Victor Village,
Punta Princesa Labangon
6000 Cebu
February 18th, 1994
Filipino
Single
Skills
Customer Service
Detail-Oriented
Patience
Communication
MS Office
Inbound and Outbound
Call Handling
Sales Representative
Languages
English
Customer Service Representative- Online
2016 - 2017
Retail
Eperformax, Cebu City
Resolve customer complaints and answers customers questions regarding
orders and delivery.
Confer with customers via telephone, chat or email to provide information
about products or
services, take care or cancel accounts, obtain details of complaints.
Virtual Assistant- Prospecting via social
2018 - 2019
media outreach
Virtustant
Complete administrative tasks by performing business correspondence,
transcription and data entry.
Organization of files
Built prospect lists of potential new customers through research and
identification of busines opportunities.
Cold emails, Social media outreach
Reach out to different niches
Customer Service Representative- Online
2019 - 2022
Retail / Sales Representative for Travel
Account
Staff Outsourcing Solutions, Cebu City
Answered live online chats to give quick answers and solve problems faster.
Doing eBay and Amazon returns and messages.
Offered service and assistance to customers via email, telephone and chat
Product Data Entry
Offered cheap/ affordable plane tickets and hotel reservations/ holiday
packages.