Angel Mae Tariman

My name is Angel, A hard working single mother. Experienced Customer Service Representative with a demonstrated history of working as a Virtual Assistant, E-Commerce Support, Travel Agent, Skilled Customer Support and Social Media Marketing Support. Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. 

Skills: 

Inbound and outbound call to customers

Cold emails and Social media outreach

Reach out to different niches

Complete administrative task by performing business correspondence, transcription and data entry.

Organization of files.

Built prospects list of potential new customers through research and identification of business opportunities.

Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns

Handled 3 other e-Commerce stores

Offered service and assistance to customer via email and chat

Assisted customers with setting appointments, shipping and special order request and arranging order pick up at their locations. 

Answered live online chats to give quick answers and solve problems faster. 

Resolve customer complaints and answer customers question regarding policies and procedure.

The skills mentioned above are just a few of the things that I can do as Virtual Assistant and as a Customer Service representative, If I will be given a chance to work and be trained for a different niche, I would definitely grab the opportunity. I am the type of person who is always looking forward to new learnings and a new set of skills. I am highly trainable and results-driven as well.

Just send me a message so we can discuss more, I guarantee you that you will get your money's worth.