I am a dedicated , innovative and driven individual with more than 5 years experience in the financial services sector. Over the years, my experience has helped me to serve my customers in the best way possible and offer personalized service. Thus l pay attention to detail and strive to carry out my assigned duties effectively. I have acquired skills ranging from market and product research, business development, key account management, CRM, credit analysis, delinquency management ,customer service and administration.