My name is Andylyn Nodalo, an accountable and trustworthy customer service agentĀ for a couple of years. I had worked for Telco account in charge of confirming information such as the applicant's address, date of birth, and ID if it was completely registered. I have also worked in Expedia Retail Lodging/Car Rentals, assists customers who wanted to change, cancel, or book new hotel/car reservations. Refunds are something we can handle, and we can provide them a clear processing time estimate. We are in charge of resolving customer complaints when they are staying at the hotel. I have also worked one of the largest injury law firm in US which is the Morgan & Morgan and obtained expertise in checking the contracts, complete providers name and no negative amount in Liens and damages in the closing statement. My exposure to high-pressure work environments has instilled in me a keen eye for detail, perseverance, and adaptability while utilizing various client-provided resources. As an employee, I am dependable, quick to pick things up, and flexible with my schedule. I take great pride in earning my clients' trust and dedicate myself to every task, bearing full responsibility for meeting deadlines. I am skilled at handling calls, billing support, customer service, and email management. By contributing my experiences and knowledge, I hope to assist you expand your company and gain new insights in the process.