Andromeda Fuentes

ANDROMEDA FUENTES SOCIAL MEDIA VA OFFICE AND ADMIN SEO SPECIALIST CAREER SUMMARY SMM | Facebook Ads Manager MAGIC INC.| FREELANCE PERSONAL PROFILE I am a social media manager and SEO specialist. Expert in customer service supports both voice and non-voice communication. Act as a team leader that focused on promoting business growth by providing exceptional service and sales development. Managed, scheduled posts, and created graphics for multiple social media platforms. Runs campaign for FB advertisement. SMM | SEO | Digital Marketing ON THE MARK DIGITAL| NOVEMBER 2020 - JUNE 2021 Content creator and manages multiple social media platforms such as Facebook, Instagram, Tumblr, Pinterest, and Blogger. Drive traffic through SEO primarily Google My Businesses profiles. Doing Instagram engagement and marketing for different clients. Sending DM's, like and comment on their post. General VA | Data Entry| Admin AVTELCOM LLC INT. | JANUARY 2020 - SEPTEMBER 2020 CONTACT INFORMATION Phone: (- Email:-Address: Block 49 Lot 3 Bria Homes, Brgy. San Gregorio, San Pablo City, Laguna, 4000 Skype: live:dromeds.fumar PLATFORM USED A remote part-time job that manages sales, answering queries, and booking a photo booth/ DJ event services. Taking outbound/ inbound calls to assist clients inquiries E-mail marketing, chat support, and data entry. Customer Service Rep.- Collection Agent SYKES ASIA INC. | JULY 2019- JUNE 2020 Delivered exceptional customer service on all calls while maintaining a calm and professional demeanor at all times. Review collection reports determining the status of collections and amounts of outstanding balances. DJ, Vlogger, Marketing Associate 97.5 MAGIK FM BUTUAN CITY | MARCH - JULY 2019 Communication: Skype | Zoom | Cisco Webex | Slack | Loom | Vonage | Ring Central Social Media Marketing/Management & Scheduling: SocialPilot | Sendible | Facebook | Instagram | Twitter | Pinterest | Flickr | Tumblr | Google My Business Email Marketing: Outlook | MailChimp | Sage Act! CRM: Hubspot | Sage Act! | Zoho | Insightly Photo Editing: Photoshop | Canva Video Editing: Adobe Premiere Pro Password Management: TeamPassword Wrote, edited, and produced stories for multiple platforms, including internet and digital channels. ACADEMIC HISTORY New Era University BACHELOR OF ARTS MAJOR IN MASS COMMUNICATION Central Quezon City, Philippines SY: 06-2013 - 03-2017 PROFESSIONAL SKILLS MS Office: Word, Excel, Outlook, & PowerPoint Google Docs, Spreadsheets, Drive, Slides Adobe Premiere Pro Adobe Photoshop Event Management Customer Service DJ / Vlogger Digital Marketer E-commerce Collection | Billing | Invoice