With over 4 years of experience as an SMM, Admin, and GVA, I help businesses like yours to manage and improve sales progress. I am an expert in social media management. I act as a team leader who focuses on promoting business growth by providing exceptional service and sales development.
My recent work experience includes being a Social Media Manager, SEO, and digital Marketer for an advertising digital company. After that job, I freelanced my services to other companies, mainly doing FB Organic and Paid advertisement campaigns, Instagram Advertisements, and other similar services. I also became a GVA, where I mostly manage sales, answer queries, and book photo booth/ DJ event services. You can see below my day-to-day tasks.
1. Customer services such as email and chat support, taking inbound and outbound calls
2. Manage multiple social media platforms
3. Create Billing such as Invoice, Purchase Order, and Commercial Invoice
4. Email marketing using Outlook, MailChimp, GoDaddy
5. Manage CRM tools and customer database
Platform Used:
Communication: Skype | Zoom | Cisco Webex | Slack | Vonage Business Communication | RingCentral
Social Media Marketing/Management & Scheduling:
SocialPilot | Sendible | Facebook | Instagram | Twitter | Pinterest | Flickr | Tumblr
Email Marketing: Outlook | MailChimp | GoDaddy
CRM: Hubspot | Sage Act! | Zoho | Insightly
Photo Editing: Photoshop | Canva
Video Editing: Adobe Premiere Pro
MS Office: MS Word, Excel, PowerPoint, Outlook, and Teams
Google Suite: Gmail, Google Drive, Google Docs, Spreadsheets, GMB, etc
I am confident that my background and extensive knowledge in social media management/ marketing, SEO, and digital marketing skills will fulfill the requirements for the job you need. I would appreciate it if we could discuss my qualifications in detail soon. I am ready for a challenge.