Andromeda Fuentes

With over 4 years of experience as an SMM, Admin, and GVA, I help businesses like yours to manage and improve sales progress. I am an expert in social media management. I act as a team leader who focuses on promoting business growth by providing exceptional service and sales development.

My recent work experience includes being a Social Media Manager, SEO, and digital Marketer for an advertising digital company. After that job, I freelanced my services to other companies, mainly doing FB Organic and Paid advertisement campaigns, Instagram Advertisements, and other similar services. I also became a GVA, where I mostly manage sales, answer queries, and book photo booth/ DJ event services. My day-to-day tasks include:

• Customer services such as email and chat support, taking inbound and outbound calls
• Manage multiple social media platforms
• Create Billing, such as Invoice, Purchase Order, and Commercial Invoice
• Email marketing using Outlook & MailChimp
• Manage CRM tools and customer database

Platform Used:

Communication: Zoom | Google Meet | Teams | Cisco Webex | Slack | Vonage 

Business | RingCentral | Kixie

Social Media Marketing/Management & Scheduling:

SocialPilot | Sendible | Meta Business | Facebook | Instagram | Twitter | Pinterest | Flickr

TikTok | Tumblr | SproutSocial

Project Management Tools: Asana, Monday.com, ClickUp, Zoho Projects

Email Marketing: Outlook | MailChimp | Hubspot | Klaviyo

CRM: Salesforce | Hubspot | Zoho

Photo Editing: Photoshop | Canva

Video Editing: Premiere Pro

MS Office: MS Word, Excel, PowerPoint, etc

Google Apps: Gmail, Google drive, Google docs, Spreadsheets, GMB, etc

I am confident that my background and extensive knowledge in social media management/ marketing, digital marketing, and customer service mastery will fulfill the requirements for the job you need. I would appreciate it if we could discuss my qualifications in detail soon.