Andrey Evandro Noventa

ANDREY NOVENTA Italian and Brazilian 24th March 1984 Via Don Luigi Sturzo, 5 – Marino – Rome --WORK EXPERIENCE RYANAIR, ROME Cabin Crew August 2018 to Now • • • Selling beverages, meals and duty-free products on board Checking aircraft equipment, performing security procedures and safety demonstrations Making announcements and giving information about general topics in various languages AIR X CHARTER, MALTA Catering Coodinator April 2018 to July • • • Dealing with catering options for flight reservations and operational feasibilities Coordinating catering arrangements and any other client requirements Coordinating with sales team as necessary for trip requirements and budgets. BETFAIR, MALTA Customer Support April 2017 to March 2018 • • • Helping customers via e-mail, chat and telephone Assisting team leadears to organize information about what is happening in the market Writing reports in various languages to different sectors of the company LATAM AIRLINES, BRAZIL Flight Attendant May 2010 to January 2017 • • • Serving beverages, meals and snacks, and sometimes selling duty-free products Assisting passengers with special needs Administering first aid to passengers ROYAL CARIBBEAN CRUISES, UNITED STATES Waiter October 2009 to March 2010 • • • Responsible for serving food and beverage items to the work station and tables Setting up tables and presenting food and wine menus to passengers Working in the dining room and in other food and beverage outlets throughout the cruise ship SIERRA CAFE, NEW ZEALAND Customer Service June 2008 to October 2008 • • • Serving food, beverages and cleaning tables. Performing food preparation in the kitchen when needed Taking customer orders at the counter, managing the register and cash flow EDUCATION ROME BUSINESS SCHOOL Master in Tourism Management, Italy October 2019 to October 2020 UNIVERSITY OF ITAJAI VALLEY Bachelor’s Degree in Tourism and Hospitality, Brazil February 2003 to December 2007 IT SKILLS • • MS Office Hospitality, Aviation and I-Gaming Software LANGUAGES • • Portuguese – Native Spanish – Fluent Italian – Fluent English – Fluent