Andrew Owunna

OWUNNA CHIBUIKE ANDREW Duplex 4, Notore Garden Camp Onne, Rivers State-, linkedin.com/in/owunna-andrew- -,- CAREER SUMMARY: A confident and reliable Software Consultant/IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk also possessing a proven ability to administer and control the operation, configuration and maintenance of computer-based information systems. Now looking to further my career by working for an ambitious and expanding company. WORK EXPERIENCES Feb 2024 - Present Position: Role: • • • • • • • • • • • • NOTORE CHEMICAL INDUSTRIAL PLC Notore Industrial Complex, Onne River State. Team Lead Business Application Manage Business Application Unit staff in line with general objective of the organization. Manage the implementation upgrade and support of Microsoft Dynamics NAV ERP. Oversee multiple concurrent projects based around Enterprise level software. Liaise with internal and external contacts whilst maintaining all project plans and deployed software. Monitoring and managing the Business Application performance and upgrades. Direct Add-on designs around the Enterprise level software. Allocating and scheduling staff in the Application unit into various projects Coordinate business process design and re-engineering of procedures Evaluation of the organization processes to meet the best standards for effective automation Overseeing the unit budgets · Recommend changes in line with current trends. Create and amend policies Ensuring 99 percent uptime of the Business Applications and its database. Nov 2022- Feb 2024 Position: NOTORE CHEMICAL INDUSTRIAL PLC Notore Industrial Complex, Onne River State. ERP Support Officer Role: • Ensure monthly transmission of NAV backup data and provide update on monthly bases and perform daily check on backup services • Support Users on basic front-end application issues resolution. • Manages users access right and security on NAV application • Records, tracks and documents on the problem-solving process, including all successful and unsuccessful decisions made, and actions are taken through to final resolution • Carryout requirement gathering when there is a change request on application • Create and manage application change request form • Prepare, document and participate in UAT process before update changes on production server • Participates in the design, development and delivery of software applications training programs and individual classes. • • • • • • • Create and deploys feedback mechanisms for application end users Conduct NAV End-User training – Onboarding, NAV End-User Training -Refresher Provide user training on ERP usage and application optimization. Conduct NAV users experience sessions with the respective department Conduct Disaster Recovery Exercise quarterly Conduct NAV End-User survey exercise quarterly Provide weekly report as related to Job Function June 2021- Nov 2022 Position: MATT O’BELL LIMITED Oluwatobi House, Flat 5, 73, Allen Avenue, Ikeja, Lagos. Functional Consultant Achievement: • • • • • Role: • • • • • • • • • • Initiator and manager of Matt O’Bell Online backup system using google drive Re-implementation of Odoo ERP Software for Chams Switch & Chams Access Implementation of SimpoolERP for Nurgary Pharmacy Warri, Delta State Implementation of Odoo ERP V14 for Masters Energy Group, Uturu Abia State (Team Member) Implementation of Odoo ERP V15 for Libra Circle Nig. Ltd. Ikeja, Lagos. Requirement gathering from clients, understand the clients processes and map the requirements to Odoo ERP Software Draft documentation (workflows) for all business departments both functional and technical Configure global settings Be able to provide the as-is and to-be state of the business processes Transform business use cases into logical flows and /or technical requirements Provide training to users of Odoo ERP and online support Provide training manuals based on configured software Onboard clients on OdooSME (Implementation and Training) Feb 2020-Present Position: Role: • • • • • • • CANDOWIT SOLUTIONS Suite 15, Megacity Plaza, Computer Village Ikeja, Lagos. Managing Partner Identifies new business opportunities ideas by Researching industries. • Liaising with client to maintain good business relationship Initiating and implementing new business strategies. Making sure that best client project implementation process is carried out Attending meetings with clients on business negotiations. Responsible for Software Consultation Responsible for ICT Procurement Head of Sales and Marketing Unit; Laptops, Desktop and Computer Accessories . Oct 2018 – Jan 2020 ASHAKA SECURITY COMPANY Position: Payroll Administrator (Temporary) Achievement: • Successful Implementation of Elim Human Resource and Payroll Software System • Implement good Salary structure, Client Location & Salary Payment • Initiate good salary complain resolution process • Initiate structured salary process from recruitment to salary payment • Initiated after salary payment review meeting • Introduced structured Loan request and leave application process Role: • • • • • • • • Calculation and computation of overtime for employee into the payroll software Generate Tax calculation Calculation of employee earnings and deductions Generation of employee salary using payroll software Preparation of comprehensive employee payment list for approval and payment Preparation of salary authorization letter duly signed by management Preparation of client monthly salary schedule report Sending of employee pay slip through email to employee • Preparation of pension remittance and payment report • Preparation of payroll documents for ISO Audit. June 2017 - Jan 2020 HELAMB SYSTEMS LIMITED Amuwo Odofin Industrial Estate, Festac, Lagos. Business Developer/Software Consultant Position: Achievements • Successful Implementation of ASCO Payroll system (Festac, Lagos) • Successful Implementation of BOS Energy Payroll System (Warri, Delta State) Role: • Identifies new business opportunities ideas by Researching industry and related fields, publication, special projects, Prospective clients and their needs. • Sales and Marketing: • Exploit new marketing ideas, • Strategies and plan ways of getting new prospective clients, • Identifying new business opportunities • Maximizing online platforms for marketing. • Email Marketing, social media, Bulk SMS, SEO, google ad word etc. • Manages advertisement and branding • Business Proposal: Writing of business Proposals, • Submission of Business Proposal to new prospects, • follow up on submitted business proposals • Business Presentation: Presentation of products and services to new client, • Online presentation to clients with skypes, TeamViewer etc. Oct 2012 - May 2017 FISOCON ASSOCIATES LIMITED Ground Floor, Suite 2, 1 Community Rd, Satellite Town, Lagos Head Software Consultant Position: Achievements • Successful implementation and completion of Elim Hotel ERP Software for the following hotel projects: Crown Edge Hotel Ikeja Lagos, Grosvenor’s Hotel Port Harcourt, Grand Decent Hotel Akwa-Ibom, Luton Park Hotel Akwa Ibom, Eterno Hotel Benin City, Kenve Hotel Calabar, Hotel Ibis Hotel Owerri, Grandview Hotel Magodo. Successful Implementation of Elim Business ERP Software for Newage Mobile Concept, Lagos Successful Implementation of Elim Accounting Pro Software for Tysan White Nig. Ltd Lagos. Successful Implementation of Elim Business ERP Software for Cewopi Limited. Abakaliki. Successful Implementation of Elim HR & Payroll Software for SOL Lekki, Lagos Successful Implementation of Elim Church Software for Assemblies of God Church, Lagos. Successful Implementation of Elim Business ERP for Integrated Allied Ventures, Festac, Lagos Successful Implementation of Elim Retail POS Software Royal Ark Grocery Supermarket, Successful Implementation of Elim Accounting Pro Software for Acouns Nig, Ltd, Lagos. • • • • • • • • Role: • Software Consultant – Promote sales to organizations, locate companies that will be beneficiaries of software, and market the importance of migrating Manual running of Organization’s transactions into the use of an automated System which is software. • Software Consultation - Analyze and understand detailed business requirements. • Software’s Installation - Carryout system review before installation • Software Implementation - Collections of data for implementation • Software Training, Customer Support & System Troubleshooting • Software Marketing - Online Marketing System • Technical Job Description PROFESSIONAL TRAINING: Nov 2024 CERTIFIED 365 BUSINESS CENTRAL FUNCTIONAL CONSULT. Microsoft (In-View) Jan 2021 CERTIFICATE IN DATA ANALYTICS (Utiva) Nov 2020 CERTIFICATE OF COMPLETION JOBBERMAN SOFT-SKILLS TRAINING (Jobberman) June 2019. CERTIFICATE OF PARTICIPATION CAREER SUPPORT PROGRAMME (London Professional Training Centre) March 2017 CERTIFICATION IN DIGITAL MARKETING COURSE (Digital Deepak India) July 2011. DIPLOMA IN COMPUTER ENGINEERING & NETWORKING (God of Glory Computer Institute) ACADEMIC QUALIFICATIONS: Year 2018. HIGHER DIPLOMA IN COMPUTER ENGINEERING (University of Ibadan, Ibadan.) Year 2012. DIPLOMA IN COMPUTER SCIENCE (Olabisi Onabanjo University, Ago Iwoye, Ogun State.) PERSONAL SKILLS: Ability to work with O365, SharePoint, HTML, CSS Young, talented and energetic with ability to maintain high level of integrity and confidentiality A team player with considerable experience having worked as part of a team in a software consulting firm. Always willing to learn and constantly grow and passionate about what to do. Ability to work by ensuring and maintaining a high level of professionalism accuracy. Possess strong analytical skills and excellent written and verbal communication. Strong in taking initiatives and can work with minimal supervision. APPLICATION USED Microsoft Dynamics Navision 2017 Odoo ERP Software (V14, V15) Orange Online Human & Payroll Software Elim Accounting ERP Software Elim Human & Payroll Software Elim Hotel ERP Software Pez Accounting Software (Enterprise Version) QuickBooks Software Peachtree Accounting Software Macro System SPOKEN LANGUAGE: English and Igbo INTEREST: Staying up to date on Information Technology (I.T), discovering new things. REFERNCE: Available on Request