Andrew Jade Enano

💼 Shopify & eCommerce Virtual Assistant | Customer Support Pro | Admin Rockstar (7+ Years Experience)

Need a reliable, proactive, and detail-obsessed Virtual Assistant to help you scale your business, wow your customers, and take daily tasks off your plate?

🎯 I’m here to make your life easier.

With 7+ years in customer service (phone, chat & email) and 2+ years of eCommerce success on Shopify & WooCommerce, I help growing brands deliver seamless customer experiences while keeping operations running like clockwork.

My Expertise:

✅ Handle customer inquiries, complaints & escalations professionally

✅ 24 Hours or Less turnaround time in Email Response.

✅ Manage Shopify listings: product titles, descriptions, tags, images, pricing & variants

✅ Social Media Moderation (Comments and Messaging) for Customer Service

✅ Manage Order via Facebook Commerce Manager

✅ Chargeback

✅ Tracking Information Update

✅ Shopify store customer service.

✅ Chat Support

✅ Order Tracking

✅ Order and Entry

✅ Process refunds, returns, and order tracking

✅ Maintain accurate inventory & organize collections

✅ Sales Retention

✅ Keep things organized with tools like Trello, Slack, G-Suite, Canva & more

✅ Affiliates Manager via GoAffPro

💬 Why clients love working with me:

I’m not just a task-taker—I’m a problem-solver. I’m dependable, communicative, tech-savvy, and always looking for ways to optimize systems and make your business more efficient. Whether it’s managing customer conversations or listing 100 products a day, I take pride in doing things right the first time.

📅 Available:

Monday to Saturday | PH Timezone | Open to long-term roles

📈 Let’s team up to grow your business with purpose and precision.

Click that green button and let's make things happen!

Apps:

✔ Shopify

✔Aftership

✔Intercom

✔Reamaze

✔Printful

✔GoAffro

✔Oberloo

✔ Ring Central

✔ Facebook Commerce Manager

✔Facebook and Instagram

✔Shipping Easy and ShipStud

✔ Slack

✔Yoycol

✔Basecamp

✔GMail