ANDREW BENJAMIN
Mobile # -
House# 135, street no9,
chamanzar colony.
C/O. Mr.Khurshid Alam.
-
Objective
To be part of a prestigious and organization where I could apply my knowledge and gain experience for professional and career development during my stay with your esteemed organization.
Academic Qualification
DegreeInstitute Year
B.COM Rawalpindi College of Commerce -
F.A Govt. Gordan College, Rawalpindi -
Matriculation Saint Mary’s Cambridge, Murree Road, Rawalpindi-
Personal Skill & Strengths
Ability to work as a team member
Flexibility and adaptability to new environment
Good Knowledge of MS-Office
Good Typing Speed up to the mark
Work Experience
Working as Client Relation Manager / Technical Support Manager with MTBC ( A unique healt and IT company ) 2016- till date
RESPONSIBILITIES
Managing a number of 40 Doctors accounts on daily basis providing technical trainings and addressing billing concern.
Providing guide lines regarding contracts.
Providing billing solutions.
Conducting weekly meatings with the Doctors in order to address the on going issues and providing effective soultions.
Maintaning the privacy policy .
Providing customer support to the MTBC clinets by providing timely followups.
Worked as Invigilator with British Council -)
RESPONSIBILITIES
CONDUCTING IGCSE/O'LEVELS EXAMS.
IELTS SPEAKING TEST MAIN EXAMS.
ORGANIZING VENU, BRANDINGS. HELP DESK.
CUSTOMER SUPPORT.
ASSIGNING DUTIES ON THE IELTS MAIN EXAM.
WORK APPROPRIATELY PROVIDING GENERAL CLERICAL SUPPORT AND ORGANIZING PAPER.
ANNOUNCEMENTS.
SHORT BREIFING SECSSIONS ABOUT EXAMS AND SECURITY PLANS AS DIRECTED BY THE MANAGERS.
Worked as a Manager Operations at Converges Solutions - till-)
RESPONSIBILITIES
FINANCE AND BUDGETING, SCHEDULING AND CONDUCTING INTERVIEWS.
PLANING TRANING SECECSSION S.
DELAING WITH OFF SHORE CLIENTS.
MAINTAINING SETUP, ENSURING TEAM WORK.
KEEPING RECORD OF MAILS DHL, TCS.
CHECKING EMAILS OF CLIENTS AND RESPONDING.
TRACKLING SALES AND UPDATING.
CONFIRMATION OF SERVICES.
HANDLING A TEAM
Worked as a CSR in Pakistan Telecommunications limited – - till-)
RESPONSIBILITIES
CUSTOMER RELATION
COMPLAINT HANDALING
QUALITY CONTROL
SALES UPDATE,SALES OF PRODUCT ,AFTERSALES SERVICES,
BNCC
KEEPING RECORD OF MAILS DHL, TCS.
Worked as an Assistant Accounts Manager and Admin officer In Station School - till-)
RESPONSIBILITIES
BOOK KEEPING, FEE BILLS, SALARY RECORDS.
DETALING DEFAULTERS.
BANKING RECORDS
MAINTANING FINANCIAL RECORDS AS AND WHEN REQUIRED BY THE BOARD OF DIRECTORS.
KEEPING RECORD OF MAILS DHL, TCS.
SUPERVISING JUNIOR STAFF
ORGANIZING EVENTS,
STUDENT REGISTRATIONS,
STANDARD PROCEDURE FOR SAFETY AND SECURITY
Completed my Internship from Soneri Bank - July2007 to September 2007
Personal Details
NameAndrew Benjamin
F/NameCecil Philip Benjamin
ReligionChristian
Date of Birth 30th March 1985
NationalityPakistani
N.I.C-
Marital StatusMarried
