I am working in call center industry since 2008 I have worked on both B2B and B2C projects with direct clients . I am currently working with MTBC as a Client Relations Manager . Dealing with Doctors their medical billing and handling their financials , providing technical support , providing trainings to the new staff.
I am purely Client oriented kind of a person fully focused on providing excellent customer support and services by always going that extra mile.
I have sould knowledge of MS OFFICE . OUTLOOK .