Andres Rodriguez

I am a trilingual (Spanish, English, and French) professional with a strong background in data analysis, customer support, and operational assistance. Originally from Colombia and currently based in France, I bring over 6 years of international experience in fast-paced environments across Europe, Asia, and Latin America. I have worked for global companies such as Nokia Networks, BNP Paribas, Uber, Priceline, and COX Communications, where I developed a broad skill set that bridges the gap between data, people, and process optimization.

My academic background includes a degree in Economics with a strong focus on technology, administrative systems, and reporting tools. I hold certifications in Advanced Excel, SAP, and CRM platforms, and I am passionate about using data to inform decisions, improve workflows, and drive measurable outcomes. At Nokia, I managed end-to-end operations for partner support and procurement, optimizing internal procedures through precise Excel reporting and SAP process coordination. At BNP Paribas, I ensured the seamless delivery of back-office operations for corporate insurance and financial products.

In addition to my technical strengths, I am deeply people-oriented. I have worked as a customer service agent, technical support advisor, and English teacher in China, which strengthened my adaptability, patience, and cross-cultural communication. I excel in remote environments and understand the importance of clear communication, self-motivation, and proactive problem-solving.

Currently, I am seeking a role where I can combine my passion for helping people with my analytical and technical abilities—particularly in Customer Success, Data Operations, or Product Support. I am constantly improving my French, and I am comfortable navigating multilingual and multicultural teams. I believe in continuous learning and always bring positive energy and precision to my work.