ANDREA RAMIREZ
Austin, TX (Willing to work remotely) |-|- | LinkedIn: linkedin.com/in/andrearamirezz | Portfolio: andreaportfolio.codedesign.app
Professional Summary
Results-oriented professional with experience in data entry, data analysis, artificial intelligence tools, and administrative management. Expertise in MS Office (Excel, Word, PowerPoint, Outlook) and automation tools. Bilingual in English and Spanish with excellent communication, organizational, and problem-solving skills.
Technical Skills
- AI Tools: ChatGPT, Copilot Studio, Office Software, Automation, Digital Marketing.
- MS Office: Excel (Pivot Tables, Macros, VLOOKUP), PowerPoint, Word.
- Data Analysis: SQL, CSS, HTML.
- Soft Skills: Critical Thinking, Attention to Detail, Effective Communication, Bilingual.
Work Experience
Volunteer Experience
Kindful Health | Hospice Volunteer
February 2025 – Present
- Assist with organizing the supply closet to ensure efficient inventory management.
- Prepare data entry, facility binders and admission folders to streamline patient intake processes.
- Support general office tasks to maintain a well-organized and functional workspace.
- Contribute to a compassionate care environment by assisting staff with administrative needs.
Worldpac – Austin, TX
Logistics Coordinator & Delivery Specialist (April 2024 – Present)
- Managed deliveries and logistics, ensuring accurate record-keeping and process optimization.
- Reduced inventory errors by proactively verifying part numbers.
- Enhanced team collaboration and customer satisfaction through clear communication.
Instacart – Austin, TX
Independent Contractor (November 2019 – February 2024)
- Developed organizational strategies to achieve 100% delivery performance.
- Analyzed data using Excel to identify optimal work schedules and locations.
- Recognized for excellent customer service, consistently receiving positive feedback and tips.
Notable Projects
Excel: Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Survey. Excel: Causes of Death Analysis -)
Education & Certifications
- Expert in Artificial Intelligence – Universidad Isabel I (Jan 2025)
- Online Volunteer Training Program – Hospice & Home Care (Feb 2025)
- Google Data Analytics Certificate – Google (Nov 2022)
- Power BI Developer Certification – Power BI Developer (May 2023)
- Certified SQL Developer – W3School (Jan 2023)
