Andrea Iraheta

Andrea Iraheta Archila Location: El Salvador | Languages: Spanish (native), English (advanced), French (intermediate) Professional Summary Project Management and strategic communication professional with over 6 years of experience leading transformation and organizational development initiatives. Skilled in coordinating multicultural and remote teams, managing change (ADKAR), and designing internal communications and training experiences aligned with business strategy. Professional Experience Banco Agrícola – El Salvador Culture and Leadership Analyst | Aug 2018 – Jun 2025 • Led digital transformation projects focused on adoption, communication, and organizational change (ADKAR model). • Designed and implemented culture, training, and employee experience programs aligned with strategic goals. • Developed internal campaigns and learning content to promote leadership and workplace climate. • Facilitated workshops on ethics, diversity, and leadership using participatory methods and gamification in both on-site and remote settings. Skycom BPO – El Salvador Human Resources Manager | Jul 2017 – Jul 2018 • Coordinated end-to-end recruitment and onboarding processes with improved hiring efficiency. • Designed internal communication strategies and standardized HR documentation. • Created policies and training manuals to support team development and cultural alignment. • Promoted team-building and engagement activities across departments. Hotel Hilton – Orange County, USA HR Generalist | Oct 2016 – May 2017 • Actively participated in recruitment and hiring processes for operational and administrative roles. • Supported onboarding and employee engagement in multicultural environments. • Organized training and integration activities for diverse teams. • Applied knowledge of U.S. labor laws and compliance in HR operations. Justice Project – USAID El Salvador Communications Officer | Apr 2014 – Aug 2016 • Designed and executed institutional campaigns on ethics, equity, and violence prevention. • Coordinated training materials and communication strategies with public institutions and NGOs. • Supervised multimedia content creation for internal and external communication. Education Postgraduate in Project Management – University of California, Irvine, USA (2017) Postgraduate in Global Human Resources Management – University of California, Irvine, USA (2016) Bachelor’s in Social Communication – José Simeón Cañas Central American University, El Salvador (2013) Additional Training • Project Management: PMBOK, Agile methodologies, Trello, Asana • Change Management: ADKAR Model (Prosci) • Remote team management and virtual facilitation • Digital communication and collaboration: Slack, Miro, Canva, Google Workspace • Internal communication and learning experience design • Organizational ethics and purpose-driven leadership • Diversity and inclusion in multicultural environments • Labor law knowledge: U.S. and Latin American regulations • HR Software: BambooHR, SAP SuccessFactors, Workday