Analiza Requiso Sayson
Block 68 lot 52 Deca Homes Brgy Cabug, Bacolod City Neg. Occ. 6100 Philippines--
CAREER OBJECTIVE:
● Customer Service Representative with over 5 years of experience in telephone
customer service, including sales, technical support, and customer care.
● Familiar with major customer service software, conflict resolution, and possess a
positive attitude.
HIGHLIGHTS:
● Handled 90+ calls daily, with duties including signing up new customers, retrieving
customer data, presenting relevant product information, and canceling services.
● Research complicated cases without prompting to provide more comprehensive
service to customers.
● Fluent in English
● Has 5 years’ experience as a Customer Service Representative
● Has experience in cold calling and telemarketing
WORK EXPERIENCE:
Appointment Setter
Home Seller Cash Offer
Freelance Job
January 2022- May 2022
Customer Service Representative
Panasiatic Call Centers Inc.
Carlos Hilado Circumferential Rd. Corner Burgos Ext. Bacolod City-
Admin Assistant
JPA Manpower Agency
Magsaysay Ave Bacolod City Negros Occ-
SKILLS:
● Excellent Communication Skills
● Language: Fluency in English
● Communication: Comfortable in Writing and Speaking
● Computer Literacy: Proficient at MS Word, MS PowerPoint and MS Excel
● Familiar with CRM tools such as Fresh Sales, Podio and Call Tools
EDUCATION:
Bachelor of Business Administration
ABE International Business College
S.Y-
