Analiza Sayson

I have over 5 years of experience in customer service handling outbound and inbound calls. I have a professional and positive behavior which I considered to be one of my asset as an excellent customer service. Throughout my years of experience I have developed my way of communication especially when customer is having a bad experience and by showing empathy, sympathy and understanding I can turn negative situations into positive ones. I am more than willing to be trained to provide best support and service to every customer. I am highly motivated and I am a task oriented person and can easily be trained and can adjust in any work pattern. I have good knowledge using CRM tools such as Fresh Sales, Podio and Calls tools. I am giving my 100% when it comes to work.