Analiza Plana

I am Analiza Ganaba Plana, a Top-Rated Real Estate Virtual Assistant with nearly a decade of combined experience in Property Management, BPO, and Virtual Support. I specialize in delivering seamless operational support to property managers, investors, and real estate teams by combining strong technical skills with exceptional customer service.

With proven expertise in portfolio management, tenant relations, lease administration, maintenance coordination, rent collection, and delinquency handling, I ensure properties run smoothly and efficiently. My deep familiarity with AppFolio, MLS listing processes, and workflow optimization allows me to streamline operations, reduce delays, and elevate the tenant and owner experience.

I am known for being highly organized, proactive, and solution-oriented—someone who can confidently manage complex tasks, communicate clearly with stakeholders, and resolve issues before they escalate. Whether coordinating urgent maintenance, onboarding new properties, managing utilities, or supporting showings and renewals, I bring precision, empathy, and initiative to every task.

Beyond property management, my background in BPO has strengthened my abilities in customer support, sales, lead generation, appointment setting, data entry, and multi-channel communication (chat, email, and phone). I thrive in fast-paced environments, work well independently, and am committed to delivering high-quality results on time.

If you’re looking for a resourceful and reliable VA who can elevate your real estate operations, enhance tenant satisfaction, and support your business growth, I’m ready to bring my skills, dedication, and professionalism to your tea