Anahela Makumba

Curriculum Vitae Anahela M Makumba - Sheila Dr, Newport Tennessee-A strategic Business Manager and Human Resource Practitioner ready to contribute towards your organisation’s set objectives and goals Profile ➢ Excellent at development and implementation of strategy ➢ Very good at designing policy and procedures ➢ Proven employee relations skills ➢ Demonstrated ability to communicate skilfully ➢ Very good organization and planning skills ➢ Competent problem analysis and resolution ➢ Very good at decision-making and judgment ➢ Competent at team building and management ➢ Demonstrated ability to resolve conflict amicably ➢ Excellent time management skills ➢ Dedicated to maximizing productivity for the company ➢ Proficient computer skills – Microsoft Office, HRIS systems ➢ Very good at analysis and problem solving ➢ Excellent at report writing and presentation Education 2024 Certificate in Understanding Workplace Emotional Intelligence, Alison 2024 Certificate Fundamentals of Supervisor Training, Alison 2024 Certificate Customer Service Skills, Alison 2024 Diploma in Caregiving, Alison 2018 Bachelor of Arts in Human Resource Management, Copperbelt University 2008 Advance Diploma in Human Resource and Business Management ZIBSIP 2005 School Certificate, Maheba Secondary School Professional Memberships The Zambia Institute of Human Resource Management Work Experience First Quantum Mining & Operation – January 2015 to December 2024 Position: HRBP/Administration Coordinator Achievements Strategy, Policies and Procedure ➢ Have implemented the strategy, policies and procedures of the organisation ➢ Effectively enforced policies, procedures and legal regulations ➢ Recruitment and selection ➢ Coordinated staff recruitment and selection process ➢ Ensured a transparent and comprehensive procedure is used to hire staff ➢ Conducted recruitment and selection in line with the company procedures ➢ Provided good advice and assistance to supervisors on staff recruitment Reporting ➢ Effectively carried out monthly reporting on HR Statistics ➢ Have ensured periodical activity reports are prepared and presented Training and Development ➢ Effectively developed skills and capabilities of staff ➢ Co-ordinated training activities / liaison with training department HR Operations ➢ Provided HR support and advice to supervisors and line managers ➢ Have maintained good industrial harmony ➢ Monitored employees’ attendance to encourage punctuality ➢ Carried out research to understand causes of staff absences and recommended solutions ➢ Have effectively worked to resolve chronic attendance difficulties by staff ➢ Provided advice and recommendations on disciplinary actions ➢ Ensured that all payroll inputs are correctly captured and recorded ➢ Coordinated and advised on all staff appraisals and performance reviews ➢ Ensured contractor / consultants payroll inputs are done monthly ➢ Facilitated the raising of items through Pronto ➢ Facilitated accommodation and flight bookings for local and international travel ➢ Effectively worked on Business Visas and Work Permits for expert staff Health and Safety ➢ Ensured Petty Cash Imprest and invoice payment coordination ➢ Have managed health, safety, environment and quality ➢ Ensured well-coordinated communication on all employee wellness issues ➢ Facilitated medical examinations and silicosis testing bookings for staff ➢ Facilitated safety talks periodically First Quantum Mining & Operation – June 2012 to December 2015 Position: Human Resource/Administrative Assistant Achievements ➢ Ensured that records were filed and secured ➢ Maintained employee files and database ➢ Ensured the management of employee safety, welfare and benefits ➢ Provided wide range of administrative support to the HR department ➢ Effectively processed new hires by properly inducting them ➢ Processed employee changes and terminations paperwork ➢ Coordinated staff recruitment and interviews ➢ Planned and scheduled staff training ➢ Assisted with administration of employee benefits plan ➢ Administered, updated and managed HR database ➢ Ensured the effective handling of general HR queries First Quantum Mining & Operation – May 2010 to June 2012 Position: Laboratory Assistant Achievements ➢ Ensured that the work area was clean and free of safety hazards ➢ Ensured that all staff had appropriate personal protective equipment ➢ Received samples, sorted and dried them ➢ Pulverized samples ➢ Ensured quality control for both wet and dry samples ➢ Ensured safe packing, sending and storage of both course and pulp rejects ➢ Created general lists, sorting and sample lists Other Positions Held ➢ Fedex – May 2009 to May 2010, Customer Care Agent ➢ Barclays Bank Plc – March 2008 to September 2008, Lead Generator Referees Mutinta Chikwanda Moses Mulenga Employee Relations Manager HR Coordinator – Industrial Relations Standard Chartered Bank First Quantum Minerals -- Arnold Chilima Group Tax Lead Customs First Quantum Minerals Zambia-