I'm a strategic Business Manager and Human Resource Practitioner ready to contribute towards your organisation’s set objectives and goals. During my 15 years experience in HR and Administration, I have developed both hard and soft skills such as follows. Excellent at development and implementation of strategy ➢ Very good at designing policy and procedures ➢ Proven employee relations skills ➢ Demonstrated ability to communicate skilfully ➢ Very good organization and planning skills ➢ Competent problem analysis and resolution ➢ Very good at decision-making and judgment ➢ Competent at team building and management ➢ Demonstrated ability to resolve conflict amicably ➢ Excellent time management skills ➢ Dedicated to maximizing productivity for the company ➢ Proficient computer skills – Microsoft Office, HRIS systems ➢ Very good at analysis and problem solving ➢ Excellent at report writing and presentation. Customer acquisition and retention.