ANA SHEILA
TUBIG
CUSTOMER SERVICE VIRTUAL
ASSISTANT
ABOUT ME
I have excellent communication
skills and giving excellent customer
service,solving their problems also
leaving them satisfied from the
service they will receive and we
can have more clients to your
business
WORK BACKGROUND
Customer Service Representative
KIDZANIA
EMAAR ENTERTAINMENT LLC DUBAI UAE /-
Giving excellent customer experience inside the facility
Ensuring that the kids learning and having fun at the same time
Communicating to the parents in polite manner
Front of the house Usher (part-time)
APPS & TOOLS
Microsoft & Google
Social Media
Management
E-mail & Chat
Software
Canva
Communication
(Skype,Zoom)
Dubai Opera Theater Dubai UAE /-
Assisting different guests from all over the world
Politely directing and escorting patrons to their seats and providing with
programs and relevant materials
Visually sweep the theaters to check for potential safety issues and lost
and found item
Office Administrator
Samet Zorlu Floor Tiling Works LLC Dubai UAE /-
Checking E-mails from clients and suppliers
Tracks office supply inventory and approves supply orders
Prepairing invoices for suppliers and keeping record of daily, monthly and
annual expenses
Secretary
REACH ME AT:
Mobile: -
Skype: Ana Sheila Tubig
Zoom PMI :-
Email:-Fb Page : Ana Aliesh Tubig
Instagram: Ana_aliesh
Address: 2004-C Sandejas St.
Pasay City Philippines
GlobeFlex Enterprises Philippines /-
Maintaining effective records and administration
Upholding legal requirements of governing documents
Answering phone calls and redirect them when necessary
VIRTUAL ASSISTANT SKILLS
FLEXIBLE ADMINISTRATIVE SKILLS
DATA ENTRY AND PRODUCT LISTING
INTERNET RESEARCH
EXPERTISE IN GOOGLE PRODUCTS,
MICROSOFT OFFICES AND
OTHER VIRTUAL ASSISTANT
SOFTWARE TOOLS
CUSTOMER SERVICE SKILLS
INTERESTS
CLEAR PHONE, EMAIL AND
LIVE CHAT COMMUNICATION
SITUATION EVALUATION AND
ATTENTIVENESS
EMPATHY ABILITY
PERSUATION SKILLS
TIME MANAGEMENT AND
FLEXIBILITY
CLOSING ABILITY
TRAVEL
AND
ONLINE COURSES
WEBINARS ATTENDED
NEGOTIATION ASSOCIATE
DIGITAL MARKETING FUNDAMENTALS
CORPORATE SALES FUNDAMENTALS
INTERNET
Received Certificate June 4, 2020
COOKING
INTRODUCTION TO FREELANCING
INTRODUCTION TO SOCIAL MEDIA MANAGEMENT &
MARKETING
INTRODUCTION TO PHOTO AND VIDEO EDITING
INTRODUCTION TO GENERAL VIRTUAL ASSISTANT
Received Certificate June 1, 2020
PHOTOGRAPHY
PERSONAL INFO
AGE
: 32 YRS OLD
B-DAY
: OCTOBER 15, 1987
RELIGION
: ROMAN CATHOLIC
CITIZENSHIP : FILIPINO
DIY
SPECIAL SKILLS
BASIC ARABIC