Ana Nogueira

Hey there!

This is Ana, I'm a native European Portuguese working as an administrative freelancer for three years.

Therefore, I can deliver you high-quality assistance on the following administrative tasks:

 • Calls (for prospective clients, to follow up, for appointment setting and more) to all kinds of entities;

 • Email management (for marketing campaigns, follow-up, appointment scheduling and others) for all kinds of entities;

 • Lead generation (on different search engines)

 • Research (on different search engines)

 • Data entry (eg.: on Excel);

 • Proofreading (PT) and translations (ENG-PT & PT-ENG);

 • Podcast management (general summary, chronological summary and upload/publishment on YouTube, Simplecast and WordPress)

 • Interviews and selection of candidates (Google Calendar/Meets, Zoom, Skype)

 • Creation of application forms in Google Forms

 • Usage of ChatGPT for research and other means

 • Other tasks upon discussion.

High-quality assistance on customer service and other administration tasks:

 • emailing (traditional and through a ticketing system)

 • calling (outbound & inbound)

 • order management;

 • other tasks upon discussion.

Platforms/software knowledge:

 • Google Drive Suite;

 • Hubspot (Deals & Tasks) and Pipedrive;

 • CloudTalk / JustCall (outbound calling software);

 • Slack;

 • Canva;

 • Zoom, Google Meet and Skype;

 • Simplecast and WordPress (basic);

 • MindMeister & Meistertask

Languages:

 • European Portuguese (Native);

 • English (Fluent, Level C1);

 • Spanish (Basic: Listening B1; Speaking A2; Writing A1)