Ana Marie G. Herrera

ANA MARIE G. HERRERA Macaria Village, Stage 5 Blk 3 Lot 2 Pacita Complex, Phase 1E Bgy. Canlalay, Biñan, LAGUNA 4024 Telephone # - (Globe DUO) or Mobile # - (preferred contact numbers) Email –-_____________________________________________________________________________________________________ C A R E E R O B J E C T I V ES  To apply, share and enhance related experiences in the Events, Training and Education arena.  To venture into consulting in the areas of IT, e-Marketing, Public Relations, Training, Public Speaking and Events Management. ______________________________________________________________________________________________________________________________      CAREER SUMMARY Related experience in the IT industry, has exposure in application systems development with various IT Consulting Firms in the Philippine market. At least nine months experience in a call center related environment. Experience in brand marketing and assisting management in corporate strategy plans / implementation activities. With almost 5 years experience in talent management and representation. Possesses the necessary systems analysis and design skills for the introduction, application and implementation of preferred technologies, platforms and desired changes/modifications for operational, tactical and strategical improvement. ______________________________________________________________________________________________________________________________ RELATED February 5 - 17, 2015          Telemarketer / Event Staff (Project based) SAP Partner Kick-Off 2015 PRC, Inc. / Themeactive Project/Event Assistant Talan-Awan ng Kalikasan sa Bohol (A Fundraising Benefit Show for Bohol) NCCA Assisted with “technical” needs for the event (Powerpoint slides, cueing “tech guys” to flash the appropriate photo/AVP, etc). Coordinated with the Stage Manager, Project Manager, Event Director, Guest artists/talents and event staff, as needed. Ensured basic requirements of talents/staff were on hand (water, supplies, meals, etc). Brought in additional people to augment the event staffing requirements (event staff & event photographer). September 26 – November 8, 2013    EXPERIENCE Conducted event recruitment/confirmation telemarketing activities for registration/attendance to the event. Assisted with registration and special token distribution on the day of the event (Venue: Tower Club, Makati last February 17, 2015). Sourced for a Feng Shui Expert as Guest Resource Speaker for the “1 on 1 Consultation” of some “Early Bird” Attendees and “2015 Year of the Sheep Forecast” talk. Coordinated with key SAP people, PRC/Themeactive people and event staff, as needed. November 30, 2013  EVENTS Project Manager Philippine Game Development Festival 2013 (GDAP‟s annual event: conference & expo) Magic Events Main contact between Game Developer‟s Association of the Philippines (GDAP) President. Brought in Magic Events to help with the project: conference & expo/exhibit. Served as Project Manager, Speaker Coordinator, Talent/Booking Manager (for the photographer, hosts & entertainment of the conference & Expo) & Technical Director. Assisted & coordinated with GDAP officers (mainly: President, VP & Head of Events), venue sponsor (College of Saint Benilde) contact & sponsors/exhibitors‟ requirements, as needed. Coordinated & supervised the College of Saint Benilde (CSB) student volunteers regarding duties assigned onthe-day of the event (Oct 25 & 26, 2013). July 18-19, 2013  Conducted event recruitment telemarketing activities for VIPs registration/attendance to the event. December 19, 2011         Coordinator st 1 Technical Talk National Federation of Junior Philippine Institute of Accountants Served as the Coordinator between the JPIA Officers, Toastmasters and other parties/individuals, as needed. Secured and finalized speakers and debate judges to be part of the program. October 11 – November 22, 2011   Teambuilding Marshall Leadership Summit: Expand. Exceed. Excel December 6, 2011 Learning Just Made Better Assisted lead facilitator, as needed. Served a Marshall, in charge of a 11-12 member team. Led the team to specific working areas. Prepared and distributed materials, as needed. Assisted with the physical setup of chairs, tables and materials, as needed. Repeated instructions clarified concerns and answered questions, as needed. Ensured safety and active participation of the team during activities. November 2011   Volunteer My Dream In A Shoebox Lipa, Batangas A BPA/P and TeamAsia Christmas Outreach Program Assisted with the movement of the “shoeboxes” via a human chain of volunteers to/from the Phil. Army truck, as needed. Shepherded children to/from receiving their “shoebox” from Santa. Volunteered a “talent” from my talent pool to render a popular Tagalog Christmas song, as per the request of a TeamAsia contact. December 5-6, 2011        Telemarketer (Project based) Mesoestetic Product Launch Ideal Events Event Manager th 40 Anniversary: “Fortified @ 40!” Tambuli Toastmasters Club Club # 2160, Area 13, Division B, Disctrict 75 (Philippines) TOASTMASTERS INTERNATIONAL (TI) Overall Event Manager. Served as the Event Planner & Coordinator between the Tambuli Toastmasters Club Officers, Members, Sponsors, Exhibitors, Partners and other parties/individuals, as needed. Ensured that all relevant expenses were within the “estimated”/allocated budget, as per consultation with the main steering committee members. Evaluated alternate venues for the event, given several rescheduled dates as well as budget constraints. Final th date for the Tambuli 40 Anniversary: “Fortified @ 40!” was November 22, 2011. Secured and finalized VIP Guests to be part of the program, especially the Philippines‟ International Director, the top District 75 (D75) Officers‟ (D75 Governor, Lt. Gov-Education & Training, Lt. Gov-Marketing, Division B Governor, & Area 13 Governor), Inspirational Speaker and “talent”/performer. Ensured for: a) photo coverage of the event, b) AVP of past Tambuli photos of meetings, activities and local plus international convention participation, c) allocation of tokens for VIPs, d) identified raffle items sponsored/donated by exhibitors, sponsors and partners, e) appropriate event/”on the day” staff, f) preparation of relevant supplies, documents and equipment needed during the event, g) assignment of Tambuli Officers/members to assist with registration and payment collection of event guests, h) sourcing out of the design and printing of the “stage back drop” and photowall used during the event and i) requested use of “props” for the photowall from a preferred photobooth provider. Secured Congratulatory Messages from: President Benigno S. Aquino III, Vice President Jejomar C. Binay, Makati Mayor Jejomar Erwin S. Binay, Jr. and current D75 Officers as well as past D75 Officers for the   Souvenir Program. Sourced out relevant exhibitors/sponsors for the event and Souvenir Program. Met with company representatives to discuss/iron-out sponsorship package details. January - March 31, 2011   Sourced out relevant exhibitors/sponsors for the DISCON and Souvenir Program. Met with company representatives to discuss/iron-out sponsorship package details. Jan.20-23, 2010   Project Coordinator Philippine International Cartoons, Comics & Animation Festival (PICCA Fest) „09 MarketingWorx Coordinated with appropriate institutions. Employed e-marketing activities for invitation of participants to the PICCA Fest „09. Served as Host during the scheduled “Industry Talks” (October 15 & 16), as needed. April 16, 18, 23, 25, 30 & May 2, 2007    Executive Committee Member th 7 Mid-Year Conference District 75 (Philippines) TOASTMASTERS INTERNATIONAL (TI) Assisted with planning, implementation and coordination. Sourced out necessary suppliers for the souvenir conference bag/kit. July 7-Oct. 14, 2009    Host (Toastmaster of the Day) Educational Session Division B, District 75 (Philippines) TOASTMASTERS INTERNATIONAL (TI) Coordinated with Educational Committee. Served as Host for the Educational Session. August 9 – Oct. 31, 2009   Co-facilitator Power Communication Workshop American Data Exchange (under PowerSpeak) Assisted lead facilitator with activities. November 1, 2009   Co-facilitator Teambulding Workshop Philips Electronics & Lighting, Inc. (under PowerSpeak) Assisted lead facilitator with activities. February 8, 2010 (Batch 2) Nov. 23-24 & Dec. 1-2, 2009 (Batch1)  Steering Committee Member, Ways & Means District Conference (DISCON) 2011 District 75 (Philippines) TOASTMASTERS INTERNATIONAL (TI) Speechcraft Coordinator Speechcraft 2007 Beatitudes Youth Ministry (c/o Father Richie Santos, SDB) 2/F Salesiana Building Pasong Tamo corner Pasay Road Makati City Coordinated all details required to facilitate the 6-session Speechcraft 2007. Served as the Toastmaster for the Day (host) for all the Speechcraft sessions. Identified and requested for Toastmasters to assist with some of the sessions as Educational Speakers and Evaluators. Negotiated and arranged with Father Richie Santos regarding facilities, supplies, tokens and merienda for guest Toastmasters. April 15, 2007    Contest Chair for the Humorous Speech Contest. Assisted the Chief Judge and other coordinators with program line-up, logistical arrangements, and other pertinent details before and during the Speech Contest. Identified and requested for Toastmasters within the audience to help fill-in roles in the program line-up. March 24, 2007      Co-Host (Contest Chair) Division B Speech Contest Division B, District 75 (Philippines) TOASTMASTERS INTERNATIONAL (TI) Contest Chair for the Impromptu & Evaluation Speech Contests. Assisted the Division B Governor and other coordinators with program line-up, logistical arrangements, and other pertinent details before and during the Speech Contest. Identified and requested for Toastmasters within the audience to help fill-in roles in the program line-up, as needed. March 16, 2007   Host (Contest Chair) Area 6 Humorous Speech Contest Division A, District 75 (Philippines) TOASTMASTERS INTERNATIONAL (TI) Co-Host (Toastmaster for the Evening) TOPS Toastmasters Club Division A, District 75 (Philippines) TOASTMASTERS INTERNATIONAL (TI) Co-hosted the Charter Presentation of the TOPS Toastmasters Club. Met with coordinators assigned for the event, to get background details of the officers and members to be inducted. Coordinated with the individuals regarding program line-up, logistical arrangements, and other pertinent details for the momentous occasion (before and during the event). Recommended how to re-arrange program line-up, to accommodate the absence of key people for the next portion of the program. December 13, 2006 – February 11, 2007 Speech Contest Planner / Coordinator Division B, District 75 (Philippines) TOASTMASTERS INTERNATIONAL (TI) Diamond Toastmasters Club Speech Contest (February 7, 2007) Area 13 & 14 Speech Contests (February 10, 2007)  Member of the Speech Contest Planning Committee, as VP-Education (for the Diamond Toastmasters Club) and volunteer support (for Area 13 & 14, under Division B, District 75 – Philippines).  Initiated and identified critical areas and items requiring special attention to ensure the success of the respective Speech Contests, via a mind map.  Created a useful checklist for easy monitoring of tasks assigned, which is updated as needed or when tasks are completed.  Adopted the principles of project management and advance planning to cover vital areas for the systematic implementation and execution of activities before, during and after the Speech Contests.  Makes regular follow-up with individuals assigned specific tasks.  Source out Toastmasters/members to assist with the program, registration, food arrangement, venue and token/gift donations. July 22, 2005 - August 10, 2005       Event Coordinator SAS Institute (Philippines), Inc. 15/F Orient Square Bldg., Emerald Avenue, Ortigas Center PASIG CITY Assigned as the Officer In Charge (OIC) for the company's participation in the 101st BIR Anniversary, as one of the selected vendors to showcase IT projects / solutions implemented at BIR. Key contact person between BIR, SAS and event suppliers with regards to all concerns regarding the event. Schedule SAS personnel to man the company's booth during the one week BIR Anniversary celebration. Re-designed the BIR-SAS flyer for distribution during the event Confirmed schedule of VIP visits to the event w/ BIR event coordinator. Prepared SAS related materials for distribution during the event.   Sourced appropriate suppliers for additional give-aways. Prepared and purchased the necessary supplies required during the event. Decorated the company's booth. May 20, 2005 – July 19, 2005        Event Planner / Coordinator Inner Sun Consultants 701 Metropolitan Terraces Metropolitan Avenue MAKATI CITY 1220 Drafted event proposal to showcase four (4) International Professional Speakers on September 10, 2005. Coordinated with the Event Manager (Inner Sun Consultants‟ trainor/manager) and ISC‟s training consultant to finalize details related to the speakers, logistics, venue, sponsorship schemes, conference kit packaging and registration details for the speaking event. Involved in the planning, implementation and co-ordination of the event at the Penninsula Manila. Key contact person between ISC, speakers and event suppliers with regards to all concerns regarding the event. Drafted and designed appropriate sponsorship and “X-deal” (exchange deal) schemes. Identify appropriate sponsors to support and endorse the event. Accommodated and co-ordinated all concerns regarding the event via email, mobile text messages/calls and telephone calls. Designed the relevant forms, ID tags (event staff, sponsor‟s and participant‟s) and documents required for the event (pre-event and post-event). December 3, 2001 – April 30, 2002 Consultant APTECH Corporate Education and Training (ACET) Group APTECH Computer Education (Touch Innovations, Inc.) 3/F Madison Building, 904 Arnaiz Avenue MAKATI CITY 1200 Project Leader / Implementor / Co-ordinator Initiated to have APTECH Computer Education sign-up as an exhibitor for the Toastmasters International District 75 District Convention 2002 (DISCON02) last April 26, 27 and 28, 2002 at the Dusit Hotel Nikko. Negotiated the agreed tokens from APTECH with the DISCON02 Committee representative(s).  Responsible for the set-up of the assigned APTECH display area in the designated Exhibitor‟s section. Coordinated with for the items (marketing collaterals, PC, banners/streamers, etc.) required during the event.  Designed the flyers distributed to DISCON02 delegates. Assisted, managed and monitored the staff assigned to man the APTECH booth.  Successfully handled and managed over-all project planning, implementation and co-ordination for the company‟s corporate event “How Prepared are your Personnel in the 21 st century?” at the Mondragon       Ballroom, on February 21, 2002 (attended by close to 200 participants of the originally 270+ registrants). Activities included delegation of routinary tasks to OJTs and other administrative/logistic concerns to the other members of the APTECH special projects team. Worked with the Center Manager/immediate supervisor and the online marketing partner/team (Jobsdb.com) in the conceptualization and design of the email invitation and registration form copies for the company‟s corporate event. Was the key contact person between APTECH and Jobsdb.com with regards to approval of the design as well as all other concerns regarding the online marketing project for the event. Designed appropriate sponsorship schemes to offer to prospect sponsors for the event. Negotiated and closed sponsorship contracts for the event, including recommendation/re-negotiation of “X-deals” (exchange deals). Accommodated and co-ordinated all concerns regarding the event via email, fax and telephone calls. Designed the relevant forms, ID tags (APTECH staff, sponsor‟s and participant‟s) and documents required for the event (pre-event and post-event). TI Term 2002 – 2003 Division B Coordinator Division B, District 75 (Philippines) TOASTMASTERS INTERNATIONAL (TI) October public offering of 6-week Speechcraft program Attended to inquiries over the phone. Monitored registrants. Collected Speechcraft fees and tabulated participants per session. Turned over funds collected to the Division B Governor. Division B Turnover (June 28, 2003)  Coordinated venue, assignments and additional invites with the Presidents, VP-Education and other officers of Toastmaster clubs via email, mobile text messages/calls and telephone calls.         Coordinated venue, assignments and additional invites with Area and Division B officers via email, mobile text messages/calls and telephone calls. Ensured each assignment per selected Area/Club representatives are covered for, during the day of the Division B turnover. Emailed invites for distribution to clubs of Division B, under the close monitor of Area Governors and Club Presidents. Sourced out Toastmasters/members to assist with the program, registration, food arrangement and venue. District Convention 2002 (DISCON02)    Member, Marketing Team District Convention 2002 (DISCON02), District 75 (Philippines) TOASTMASTERS INTERNATIONAL (TI) Assisted with marketing the event through email invites and distribution of event details. Identified appropriate associations, events to promote the DISCON. Arranged to provide event venue the necessary literature of the DISCON, so attendees will be informed. PROFESSIONAL March 1, 2016 – August 15, 2016           Business Development Consultant Digitalminds, Inc. 9/F Raffles Corporate Center F. Ortigas Jr. Road Ortigas Center, Barangay San Antonio Pasig City Project Manager Second Chance {Advocacy of Dr Donald Lim} Served as the Project Manager for the Second Chance Project/website. Coordinated with the identified schools for the BETA test of the Second Chance Project/website. Scheduled with meetings with the relevant school representatives, payment gateway representative and website developer. Checked on the necessary SEC requirements for possible “incorporation” options for the project. July 20, 2015 – October 7, 2015   EXPERIENCE Identified and pursued new business opportunities amongst corporate clients for account development, repeat business, and strong partnership with a clear understanding of their business and excellent client servicing. Translated opportunities into actionable strategies and plans. Worked with the management team to conceptualize offers, packages, and new products for corporate clients. Built healthy relationships towards corporate accounts. Responsible for managing client relationships and efficient, timely and quality delivery of services. Account Management - anticipated and responded quickly to the clients‟ needs; earned the trust and confidence of client counterparts; learnt, analyzed and recommended ways to deal with client counterparts. Actively participated in all client briefings and meetings. Processed and translated information from client into sound and clear directions. Echoed client requirements thoroughly to internal team. Responsible for coordination across internal and external resources. December 10, 2015 – March 2016    WORK AD Manager & Supervising Producer Exclusive Excursions 5/F Builders Center Bldg. 170 Salcedo St., Legaspi Village Makati City 1229 Responsible for sponsorships, tie-ups, partnerships and ad spots for a soon-to-air travel show. Ensured the film crew's itinerary. Provided additional “support” for the film crew (in terms of medicine, or even served as “clapper” as well as “documented” the “behind-the-scenes” shots using a personal cell phone camera). Assisted the Executive Producer with all aspects needed for filming local & international destinations. Even had to do “trouble-shooting” should a location not be available for the identified film dates. Keep organized with documents, receipts and ALL other necessary items related to the film crew's flight in and out of the country or between locale destinations.   Identified brands to target for advertisers, sponsorships, tie-ups and partnerships. Personally got contact details of those in charge of PR or Marketing or Sponsorships. Conceptualized for additional “content” relevant for a travel show (travel tips for first aid, security, traveling “light” or “right”, etc). September 25, 2011 – present       Core Skills & Talent/Booking Manager Macaria Village, Stage 5 Block 3 Lot 2 Pacita Complex, Phase 1E Bgy. Canlalay, Biñan, LAGUNA 4024 Identify “talents” to be part of my “pool”, Talents By Ana. Manage and represent the talents for specific events: trainers, facilitators, resource speakers, emcees, hosts & performers (singers/vocalists, musicians/instrumentalists, groups/bands and dancers). Represent and market the talents to specific event organizers, even to corporate and/or personal contacts. Negotiate terms of the “entertainment contract” per event requirement, per talent. Strategize for the appropriate PR of talent performances, as needed. Ensure talents are ready, conditioned and treated well during event performances. {List of Event Performances by specific talents can be made available separately} January 29, 2007 – present    Strategist / Consultant Macaria Village, Stage 5 Block 3 Lot 2 Pacita Complex, Phase 1E Bgy. Canlalay, Biñan, LAGUNA 4024 Offers consulting services to companies, schools, individuals, peers, acquaintances and fellow Toastmasters I come in contact with. Targets appropriate business or project-based opportunities. Attends trade fairs, forums, meetings to broaden scope of awareness. Events/Projects: Planning, Implementation and Coordination Initiates planning for events/projects, as needed. Coordinates with identified individuals for assigned tasks. Ensures all details pertaining to relevant event have been covered. Use mind mapping techniques to “draw” blueprint of event details, as needed.     e-Marketing Offer to market and promote products, services, events, trainings, workshops or seminars of peers, acquaintances and fellow Toastmasters.  Training Developed Rapid Reading & Comprehension manual for Vernon Tapalla‟s Communication Specialists & The Writing Institute.  Consult with qualified trainers and business associates for appropriate content and structure of course outline and lesson plans.  Offer Speechcraft and packaged training programs to prospect clients, mostly schools or private institutions.  May 25, 2007 to August 2007 Conducted Conversation Fluency sessions with the American Institute for English Proficiency (AIEP).  June 9, 18, 23 & July 9, 2009 Conducted informal 1on1 All Mapped Out (AMO) training.  PR and Product / Services Matching Endorse products and services of clients, peers, acquaintances and fellow Toastmasters, as needed.  Marketing & Applications Consulting Market, promote and endorse InfoTXT to targeted market. Correspond to appropriate company representatives via email, phone calls or SMS for updates or follow-up. Schedule demo presentation of InfoTXT to those interested in the features and added value service of the software for the appropriate SMS application within their business practices.    February 2015 - present March 2007 – February 28, 2014 July 2, 2003 – June 6, 2005 Independent Marketing Associate GiveMe Unlimited, Inc. 88 Shaw Boulevard Pasig City 1600 Independent Reseller / Marketing Associate Targets and qualifies prospect companies to offer the new Text/SMS-based application software, InfoTXT (Winner of the Best Product/Service Award for Mobile Applications at the e-Services Philippines 2003, 2004 & 2005).  Schedules product presentation with the designated company representative and President/CEO of GiveMe Unlimited, Inc.  Monitors events/trade fairs to attend and subtlely promote the services of the company by leaving calling cards, as well as collect written literature about prospect/target companies.  Markets InfoTXT to people, organizations and representatives of corporations I encounter.  Targets and qualifies events to offer the InfoTXT Text Question / Text Raffle / Text Vote / Text Survey System, as needed.  August 2014 – February 2015  Continue activities while with M2MWireless Tech. Corporation. March 1, 2014 – August, 2014 June 6, 2005 – March 2007    IT Consultant (Contractual) ARCHON Consulting & System Services, Inc. 1219 Herrera Tower Rufino corner Valero Streets Salcedo Village, MAKATI CITY 1200 Deployed to Smart Communications Inc.. Assigned to the IT-QA Department, as Technical Writer. Documented the Functional Specifications (FS) and Technical Specifications (TS) for the HR and FI modules of Smart‟s SAP Application System. June 7, 2005 - August 19, 2005    Telemarketer (Project based) Inform Software Pty. Ltd. 16/F, The Orient Square Bldg. Emerald Avenue, Ortigas Center Pasig City Conducted “Data Acquisition” activities (for Singapore, Indonesia or Australia account): (1) online data gathering of company contact details (telephone, fax, office address and email) and (2) over-the-phone confirmation of IT personnel information. Conducted “Survey” questions to willing participants regarding IT Business Trends. Conducted event recruitment telemarketing activities for registration to the Melbourne and Sydney run of the client‟s event. March 15, 2006 – June 14, 2006    Marketing Consultant / Events Specialist M2MWireless Tech. Corporation Annex B, 88 Shaw Boulevard Pasig City 1600 Continue activities originally started with GiveMe Unlimited, Inc. February 9 – 13, 2009 February 23 – March 6, 2009 March 31 – April 3, 2009 May 22 & 25, 2009  Marketing Consultant / Events Specialist IOT Technology, Inc. Unit 914-915 Tower B, Almanza Metropolis Condominium Manila Doctor‟s Village Access Rd., Almanza 1, Las Piñas City IT Consultant (Contractual) Aquire Computer & Communications, Inc. 12 Dee Se Kiat St. Pacific Malayan Village Cupang, Muntinlupa City Deployed to SAS Institute (Philippines), Inc. Assigned to the BIR implementation project as Project Assistant. Designed relevant forms acceptable to BIR.       Coordinated with the designated BIR project manager and other project assigned BIR representatives on all activities related to the project. Monitored activities of SAS employees assigned and deployed at BIR. Attended BIR project related meetings. Updated SAS & BIR team with concerns and issues related to the project. Ensured that presentation materials and documents were reproduced for the BIR training participants. Monitored deliverables, made a follow-up on additional BIR requests with BIR-SAS team and completed required documents for submission to BIR as per SAS-BIR contracts. March 7, 2005 – May 31, 2005       Deployed to an IBM Philippines, Inc. (IBM) project. Assigned to support Asian Development Bank (ADB) with its XP Migration project, as a Technical Support Specialist for the Office of the Systems & Technology (OIST) department‟s Help Desk team. Responsible to provide a single-point of contact for end-users (consultants and bank staff) with assistance to their computer related problems and issues. Addressed technical issues and inquiries over the phone, via remote assistance (for XP to XP computers) and email by analyzing, troubleshooting and resolving end-users‟ problems. Warm transferred or escalated calls to appropriate on-site field engineers or departments when and where appropriate. Documented each call whether resolved, monitoring or misdirected. February 23, 2004 – August 18, 2004       IT Consultant (Contractual) RCG Information Technology Philippines, Inc. 39/F Philamlife Tower 8767 Paseo De Roxas, MAKATI CITY 1226 Technical Customer Care Representative CONVERGYS Philippines Services Corp. 24/F Robinsons Equitable Tower Ortigas Center, PASIG CITY 1605 Assigned to take inbound First-Tier Support (FTS) phone calls for a US-based account/client. Provided FTS/basic troubleshooting of internet and email connectivity for DSL subscribers/customers. Monitored network events/outages and ran line tests for DSL subscribers/customers. Warm transferred calls to appropriate departments when call was not related to FTS or basic troubleshooting. Documented each call whether resolved, monitoring or misdirected. Escalated calls to: 1) the Line Department, when customer‟s issue was related to a DSL line problem or 2) Second Tier Support (STS), when basic troubleshooting steps were not sufficient to solve the customer‟s issue. March 24, 2003 – July 15, 2003 International Marketing Representative Optimum Source, Inc. (OSI) Unit 2503, The Orient Square Bldg. Emerald Avenue, Ortigas Center PASIG CITY 1605 IT Surplus Specialist (March 24 –28, 2003) Assigned to make cold calls for the US Takeout Team, during the night schedule (9pm-6am). The term “takeout” refers to the process of “taking out” the excess inventory of IT/computer equipment of companies by purchasing them at reasonable cost and re-selling to various International takers in the refurbished market. Asset Recovery Specialist (March 31, 2003 –July 15, 2003)  Assigned to the Asian Takeout Team, during the day schedule (9am-6pm).  Qualified companies to call, ensuring they would have excess inventory of high-end computer equipment (with brands like IBM, HP, CISCO, Compaq, SUN, 3com and Brocade).  Formatted required documentation for the introduction of the company‟s profile for fax & email layout/purposes.  Monitored events/trade fairs to attend and subtly promote the services of the company by leaving calling cards, as well as collect written literature about prospect/target companies.  Marketed OSI and the services of the Asset Recovery Group to people, organizations and representatives of corporations I encounter during and even after office hours.  Recommend/suggested to management reliable sources to obtain solid leads for the Asset Recovery Group, like the “Top 7,000 Corporations in the Philippines”.  All, any and other tasks necessary to effectively fulfil my position as an International Marketing Representative of OSI and even its subsidiaries.  December 3, 2001 – April 30, 2002 Consultant APTECH Corporate Education and Training (ACET) Group APTECH Computer Education (Touch Innovations, Inc.) 3/F Madison Building 904 Arnaiz Avenue, MAKATI CITY 1200 Project Leader / Implementor / Coordinator Initiated to have APTECH Computer Education sign-up as an exhibitor for the Toastmasters International District 75 District Convention 2002 (DISCON02) last April 26, 27 and 28, 2002 at the Dusit Hotel Nikko. Negotiated the agreed tokens from APTECH with the DISCON02 Committee representative(s).  Responsible for the set-up of the assigned APTECH display area in the designated Exhibitor‟s section. Coordinated with for the items (marketing collaterals, PC, banners/streamers, etc.) required during the event. Designed the flyers distributed to DISCON02 delegates. Assisted, managed and monitored the staff assigned to man the APTECH booth.  Successfully handled and managed over-all project planning, implementation and co-ordination for the company‟s corporate event “How Prepared are your Personnel in the 21 st century?” at the Mondragon       Ballroom, on February 21, 2002 (attended by close to 200 participants of the originally 270+ registrants). Activities included delegation of routinary tasks to OJTs and other administrative/logistic concerns to the other members of the APTECH special projects team. Worked with the Center Manager/immediate supervisor and the online marketing partner/team (Jobsdb.com) in the conceptualization and design of the email invitation and registration form copies for the company‟s corporate event. Was the key contact person between APTECH and Jobsdb.com with regards to approval of the design as well as all other concerns regarding the online marketing project for the event. Designed appropriate sponsorship schemes to offer to prospect sponsors for the event. Negotiated and closed sponsorship contracts for the event, including recommendation/re-negotiation of “X-deals” (exchange deals). Accommodated and co-ordinated all concerns regarding the event via email, fax and telephone calls. Designed the relevant forms, ID tags (APTECH staff, sponsor‟s and participant‟s) and documents required for the event (pre-event and post-event). Marketing / IT Training Consultant Identified leads for prospect corporate accounts. Assisted and recommended/suggested to the rest of APTECH‟s marketing department (Retail and School/Institution IT Career Consultants) with internal/external requirements of customers, the administrative and finance department, APTECH Regional Office and immediate supervisor.  Wrote the necessary/required press release to promote and publish activities of the ACET group.  Co-ordinated with external suppliers, vendors and sponsors to ensure success/deliverables for activities, etc.  Established procedures / forms / official documents to ensure group/personal efficiency and productivity for the ACET group.  Monitored events / trade fairs and recommended that APTECH Computer Education should participate to generate the required awareness to curve the current pressures from existing competitors.   January 31, 2001 – March 2003 Internet Marketing Associate (part-time) Datablade, Inc. 3/F Basic Petroleum Building 104 C. Palanca Street Legaspi Village, MAKATI CITY  Introduced, marketed and offered an innovative internet-based service, which “zeroes in on people” and is known as the Philippines‟ 1st People Website!  Focused market base – any profession of all sectors and industries (there are no limits to the range of prospect clients). Coordinated with a full-time Internet Marketing Officer of Datablade, Inc. regarding the progress of prospecting clients/accounts. Arranged schedules for presentation with the designated Internet Marketing Office and prospect clients/accounts. Assisted in manning of company‟s booth at selected trade fairs and events.    December 13, 2000 – April 2001            Initiated, introduced and offered the internet-based online product/service that supports the concept of elearning/e-library, namely – The Grolier Online Library (GOL). The Grolier Online Library consisted of online encyclopaedias and other reference resources, specifically: Encyclopaedia Americana Online, Grolier Multimedia Encyclopaedia Online, The New Book of Knowledge Online, The New Book of Popular Science Online, Lands & Peoples Online, Nueva Enciclopedia Cumbre en Linea (The Complete Spanish-Language Encyclopaedia Online), the American Heritage Unabridged Dictionary, Roget‟s II: The New Thesaurus, interactive atlases, periodicals and the Americana Journal (amongst other distinctive features). Main function/task was to market this internet-based service in order to provide students (even the general public) additional resources necessary for timely and accurate information specifically to contribute to improving the quality of Philippine education today. Member of the pioneer batch of eRepresentatives of Grolier International‟s new and fourth division – the Grolier Online Philippines division. Initially focused on Grolier Online Philippine‟s target market - schools and libraries. Assisted/contributed to the Group Leader of the South area (Paranaque, Alabang & Laguna) and immediate supervisor/top management officers some appropriate marketing strategies, policies and procedures for the implementation of selling GOL subscriptions to the designated target market. Supported school heads/administrators with the adequate provision/recommendation of required technologies for the implementation of GOL to their school‟s infrastructure. Assisted and co-operated with other eRepresentatives on special projects identified to successfully promote the Grolier Online Library. Initiated the analysis and design of an Account Monitoring System for use by assigned group/team with a coeRepresentative. Recommended policies and procedures with the day-to-day monitoring of individual eRepresentative activities, setting of scheduled meetings with group leaders and group leader assistants to Sales Manager. Initiated and recommended strategies for the promotion and marketing of the Grolier Online Library, particularly participation of Grolier Online Philippines as an exhibitor for “E-DUCATION TECH 2001”. Regularly reported to Sales Manager with updates regarding prospect accounts and other GOL-related activities. May 29 – December 1, 2000                eRepresentative (part-time) Grolier Online Philippines (a division of Grolier International) 2/F PSINet Center, 106 Esteban Street Legaspi Village, MAKATI CITY Office Supervisor (part-time) Trend‟s Hair & Beauty Supply P.O. Box 3239 Boroko PAPUA NEW GUINEA Set-up, recommended, maintained and assisted to improve the accounting system for a Hair & Beauty Supply Company using an Accounting application package, namely: Mind Your Own Business (MYOB). Assisted the Managing Director with the day-to-day office-related tasks. Posed as the Managing Director‟s representative/assistant in handling business transactions/concerns on his behalf while away on business trips. Regularly updated the Managing Director via emails of account balances and other office-related expenses/concerns while he was on business trips. Managed data-entry activities to record invoices, receipts, and payments in MYOB. Handled the cash sales of the three (3) salons of the company, as well as warehouse/retail cash sales and Petty Cash. Manually kept a record of this in a notebook and also entered transactions in MYOB. Co-ordinated with Salon managers for change (bills/coin) requirements. Tasked to take care of staff fortnight payroll and advances computation. Recommended a systematic procedure in handling “pending” orders of supermarket/pharmacy and salon clients. Designed the form used by the company to monitor movement/status of clients‟ order. Designed additional forms for the effective and efficient use of the company and office staff. Trained and turned-over to a local Accounts Clerk staff and the Admin. Officer the day-to-day tasks assigned. Responsible for the supervision of office staff and in-charge of overall administration of the company when the Managing Director was away. Co-ordinated with the company‟s chosen CPA consultant regarding accounting/mandatory government concerns. Documented the step-by-step procedures for most of tasks assigned. Assisted with other data-processing requirements of the company. 22 November 1999 – 5 May 2000 Product Specialist Multinational Computer and Communications (MCC) Associates, Inc. Suite 2319, Cityland 10 Tower II MAKATI CITY 1227 Implementor Assigned to assist with the implementation of Human Resource application package – PRIME Human Resource Management System.  Facilitated with an IT consulting company‟s business partner in the implementation activities of a Human Resource application package to selected clientele.  Ensured that all necessary resources are ready for the mobilization of implementing the application package.  Arranged meetings, on-site visits and training sessions with end-users of corresponding modules for implementation.  Conducted data gathering activities with identified representatives regarding company set-up, policies and procedures prior to actual implementation.  Assisted with database build-up and test/parallel run activities.  Project Lead Performed project management related tasks: such as setting project plans, working out project budget, etc. Monitored project schedules and ensured completion of tasks identified so results meet with the satisfaction of the clientele.  Co-coordinated/corresponded with key individuals regarding project progress/updates and other project-related concerns.  Managed additional individuals assigned to the project.   September 16 – December 03, 1997  Systems Engineer (Contractual) Technical Services Division Microsystems Solutions Corporation 5/F Inmark Bldg. 2176 Primo Rivera Street, 1204 Makati City Responsible for the SAD and initial implementation of a Financial Application Package - PLATINUM FOR WINDOWS (PFW). Served as the Project Manager, Systems Analyst, Systems Designer, Project/Site/ Implementation Co-ordinator and Technical Support. Ensured the successful training sessions of each selected PFW module for installation and implementation to the direct/end-users of the Accounting Application Package. Gave primary assistance in the implementation phase of the project with the installation and administration of the original registered copy of PFW (running on a Windows NT Server environment and Windows 95 workstation environment). 18 March – 15 September 1997 6 June 1995 – 6 September 1996 Information Engineer II Jr. Information Engineer IEWorks, Inc. 14/F Tower B, The Goldloop Towers Amber Avenue, Ortigas Center Pasig City 1605 Recipient of the Most Outstanding Employee of the Year Award - July 1, 1996    Contributed and played a major role in the automation of an insurance company‟s non-life insurance business (Aviation, Bonds, Casualty, Engineering, Health, Personal Accident and Property Floater) by designing their Policy Issuance and Endorsement Systems, as well as the company‟s Renewal System of their major lines of insurance: Fire, Motor Car, Marine Hull and Marine Cargo. Involved with the Front-end System (PC-based), which was developed using FoxPro for Windows. Handled an Office Integration Project, with concentration on an IT Consulting Firm‟s Time Reporting Activities by utilizing a fairly new GroupWare on the market - TeamWARE. The project was concerned with incorporating the “Paperless Office” concept. Was able to initiate the general design of the company‟s internal systems. Initiated the Collection, Storage and Retrieval System, which is a repository of all past projects/businesses of an IT Consulting Firm. Conducted the necessary activities to retrieve all Business Development outputs. Designed relevant forms/templates for future use of company. Business / Systems Analyst / Designer Conducted the necessary initial and detailed SAD (Systems analysis and design) activities through system investigation, data gathering, analysis of existing system flow, documents used, reports required by meeting with selected representatives involved with the assigned projects.           Consolidated information/data gathered and translated them into data models, which in turn were used as a basis for the system‟s database structuring/design. Responsible for the identification of system needs and requirements of the company, departments, direct and end-users. Established procedures, system flow and general design of assigned projects. Designed graphic user interfaces, report layouts and other pertinent documents either used or generated by the systems for development. Assisted project managers, lead analysts and other individuals involved with the assigned projects in the determination of the system/project requirements as well as with the analysis of information flow of designated systems for development or implementation. Prepared the necessary documentation and presentation materials of system requirements for presentation to clients with the anticipation of system design approval for development. Presented the system design to the client representatives (VPs, department heads/managers and end-users of the system). Conducted system walk-through with individuals having direct involvement in the assigned projects. Attended necessary relevant and related trainings/seminars as required during system/project assignments. Group Leader Assigned by an IT Consulting Firm‟s‟ Management Committee to head a group of selected employees tasked to review and evaluate existing company policies and procedures with relevance to “professionalism”.  Presented the proposed recommendations of the group to the Management Committee regarding appropriate improvements, changes and additions to the relevant policies and procedures affecting professionalism. These eventually served as acceptable guidelines that both management and the company‟s employees discussed openly in order to establish and maintain the company‟s desire for a more professional working environment.  Trainer Tasked to conduct necessary orientation to newly assigned employees to the Seaboard-Eastern Insurance Co., Inc. (SEICI) Project, particularly with the company‟s Underwriting (U/W) System as well as to provide a relatively simple yet comprehensive background to general insurance.  16 September 1996 – 14 March 1997   Research Assistant Data Administration Office (DAO) Information Systems and Technology Center (ISTC) De La Salle University – Professional Schools, Inc. 2401 Taft Avenue , Malate 1004, METRO MANILA Performed research activities on data management related requirements to assist and facilitate with the Data Admin. Office (DAO) Co-ordinator in the selection of appropriate tools and techniques. Managed data entry activities and maintained reference files used by the various systems of a prestigious university, thereby becoming responsible for the unique assignment and encoding of codes for the master reference files such as School, Degree, Course and Faculty. TECHNICAL BACKGROUND       Programming platforms with relevant IT exposure: FoxPro for Windows v 2.6, VS COBOL II / VSAM / JCL Software with extensive working experience: MS Office 97/98/2000 (MS Word, MS Excel, MS Project, MS Outlook, MS Publisher, MS PowerPoint, MS PowerPoint Viewer), TeamWARE Office (Alarm, Library, Calendar), TeamWARE Flow / FlowViewer / Formbuilder, ABCFlow ver 2.0, VISIO / VISIO Technical v 4.1, IEAdvantage (CASE Tool), Corel Timeline, Internet Explorer, Internet Mail, PonyCHAT, Netscape Gold / Navigator v 2.01, VAX MAIL and Internet Services (Lynx, News), Pegasus Mail v 3.2, Calendar Creator Plus, Flowchart III, Lotus 123, Norton Antivirus v 2.01, EDSAmail v 1.2/1.3, Lotus Notes Mainframe Utilities: IDCAMS, TSO OS environments: DOS 3.3 to 6.2, Novell NetWare v 6, Windows 3.1/3.11/95/98/NT/2000/XP, Windows for Workgroups, MVS-ESA Application Package: PLATINUM For WINDOWS, PRIME Human Resource Management System, MYOB Premier (Network/ Multi-User) Version 2.5/3.0 Specialized Internet-based services: Grolier Online Library (GOL) – http://go.grolier.com, www.cityprosdb.com EDUCATIONAL Post Graduate Courses BACKGROUND e-Learning EDGE (CDM & IIDM) PLDT Convergent Technologies Center 213 Katipunan Avenue, Ateneo de Manila University Metro Manila, Quezon City, 1108 Acceleration Program – April 2 to May 6, 2016 DE LA SALLE – College of Saint Benilde (DLSU-CSB) 22544 Taft Avenue Manila, Philippines Modules under the Diploma Program in Professional Events Management * Event Coordination – May 14 to 28, 2005 * Event Marketing – July 2 to 23, 2005 Tertiary Education (1990 – 1994) AMA COMPUTER COLLEGE (AMACC) Makati Main Campus Bachelor of Science, Major in Computer Science (BSCS) Graduated May 15, 1995 High School Education (1986 – 1989) PORT MORESBY INTERNATIONAL HIGH SCHOOL (P.M.I.H.S.) Port Moresby, Papua New Guinea Graduated and achieved an International General Certificate of Secondary Education (IGCSE) Certificate, New South Wales School Certificate, New South Wales Record of Achievement Certificate and a Grade 10 Certificate last December 1989. Elementary Education (1979 – 1985) BOROKO EAST INTERNATIONAL PRIMARY SCHOOL (B.E.I.P.S.) Port Moresby, Papua New Guinea GOVERNMENT EXAMS TAKEN September 9, 1998 Career Service Professional / Civil Service Exam December 1989 National College Entrance Exam (NCEE) PERSONAL 82.70 % 94 % INFORMATION Birth Date Height Civil Status Religion : : : : September 1, 1973 5‟ 4 Single Catholic Birth Place Weight Citizenship Affiliations : Area 13, Division B, District 75 (Phils.) Toastmasters International Area 13 Governor (July 1, 2003 – Jan. 2004) Handled 5 Toastmaster Clubs: Diamond, Tambuli, CAP, ON Semi & Sy Clan Division B, District 75 (Phils.) Toastmasters International  Contest Chair (March 24, 2007) Division B Speech Contest  Division B Coordinator (2002 - 2003) => October Public Offering of Speechcraft => Division B Turnover (June 28, 2003) : : : Manila, Philippines 148 lbs Filipino Manila Women’s Forum Member (Feb. 19, 2001 – 2003) Tulong Pinoy Movement  MOVER (May 2002 – 2004) Hands On Manila  Volunteer (May 30, 2002 – 2004) Salt & Light For Christ Community  Member, Singles & Young Adults Ministry (Oct. 3, 2003 – Jan. 2004) Tambuli Toastmasters Club Club # 2160, Area 13, Division B, District 75 Makati, Metro Manila, PHILIPPINES  VP-Public Relations (Oct. 11, 2011 – Mar. 31, 2012) Diamond Toastmasters Club Club # 6698, Area 13, Division B, District 75 Makati, Metro Manila, PHILIPPINES  Web Administrator (September 2006 – December 2007, July 2010 to October 7, 2011) http://diamond6698.freetoasthost.info/  VP-Public Relations (Jul. 1, 2010 – Sept. 30, 2011)  President (Jul. 1, 2007 – December 2007)  VP-Education (Nov. 2006 – June 30, 2007)  Asst. VP-Education (Jul. 1, 2006 – Nov., 2006)  VP-Public Relations (Jul. 1, 2005 – Jun. 30, 2006)  VP-Membership (Jul. 1, 2003 – Jan. 2004)  Asst. VP-Education (Jul. 1, 2002 – Jun. 30, 2003)  VP-Education (Jun. 6, 2001 – Jun. 30, 2002)  Member June 3, 2009 – September 30, 2011 June 2005 – Dec. 2007 Feb. 2000 – 2003 Toastmasters International District 75 District Convention 2002 (DISCON02) Committee  Member, Marketing Team (Feb. 27 – Apr. 28, 2002) Interests : Reading self-improvement, motivational, inspiring, IT / Internet-related literature, dancing, tennis, bowling, spending quality & quantity time w/ family/friends, trying new restaurants, tasting / discovering new food, listening to good music, travelling, watching selected TV / cinema / theatre features, attending personal / career / professional related seminars / trainings / conferences, meeting new people and being of service to them, learning about marketing / IT and it‟s impact to society, volunteering, being involved with the general public‟s quest for justice, truth and democracy & last but not least – learning about the realities of life and being aware! Other Skills : Knows how to drive, mind mapping, data modelling, speed-reading, multi-tasking, excellent communicator / listener / evaluator / mentor / motivator. ______________________________________________________________________________________________________________________________ TRAININGS/SEMINARS & REFERENCES Will be made available upon request.