Ana LucÍa SICÁN
RODRIGUEZ
ABOUT ME
Guatemalan
entrepreneur
located
in
Spain, with wide experience in customer
service, sales and administration. Conflict
management and analytical skills, seeking
stability and growth, with the ability to
SKILLS
work as a team, and make strategic
Efficiency
decisions in critical situations, under
Adaptability
pressure, and with due criteria. Always
Professionalism
willing to learn new things.
Team Worker
Problem solving
LANGUAGES
SPANISH:
ITALIAN:
ENGLISH:
GERMAN:
Interpersonal relationship skills
Administation skills
Attention to detail
Office package managment
Organized
Discipline
Social Media management
EDUCATION
E-mail handling
Sales
SECONDARY EDUCATION
Lead Generation
Bachelor of Science and letters
Canva
Santa María de Montesclaros, GUA
Appointment Setting
2014
UNIVERSITY
Civilta e lingue straniere moderne
Università degli Studi di Parma
contact INFORMATION
2021 - present day
--
WORK EXPERIENCE
CUSTOMER SERVICE
Innovative Contact Solution - Walmart
November 2013 - January 2013
CUSTOMER SERVICE
Innovative Contact Solution - Teleflora
January - June 2015
ADMINISTRATIVE ASSISTANT
Deloitte Guatemala S A.
2016 -2018
SENIOR BARTENDER
Novotel Parma Centro - Parma, Italy
2019 - 2020
WORK References
LISA BELLOSO
Marketing Director - SERVIDORES SCR
-
HEAD BARTENDER
ANDREA LÓPEZ
Umami Gastrobar - Parma, Italy
Billing Assitant - GOTO
2020 - 2021
-
ENGLISH TEACHER
Freelancer
2021 - 2022
ADMINISTRATIVE ASSISTANT AND SOCIAL MEDIA MANAGEMENT
ASSISTANT
Servidores SCR
2021 - 2023
Other INTERESTS AND HOBBIES
As I am someone who thrives by learning and doing new things but is also dedicated when
passionate about something... I have quite a few hobbies: I am a Sensei Black Belt First Dan
in Hawaiian Kenpo Karate and I'm currently practicing Capoeira Angola which is a Brazilian
Martial Art.
I like hiking, climbing, snowboarding, paragliding and surfing.
I also have a music Background, I enjoy singing, musical theater and I'm learning how to play
piano and electric bass.