Ana Gabriela
Alvarado
Miranda
• Contact
San Juan Opico, La
Libertad,1514 El Salvador
-
galvaradomiranda@gma
il.com
• Skills
Active Listening
• Work History
2023-12 -
English Teacher
Current
Self Employed Services, San Juan Opico
Online tutoring and teaching English to teenagers
Computer Skills
Teamwork Skills
and adults.
2023-10 -
Omni Agent
2023-12
Mazama - Frontier Internet, Remote Home Office
Temporary position. Contacting potential clients
Fast learner
via email, chat or outbound calls for setting
appointments for internet installation.
Online Instruction
Distance Learning
2022-05 -
Customer Service representative
2023-08
Teleperformance El Salvador, San Salvador
• My job consisted of creating reservations for a
large hotel chain
Team Collaboration
• In addition to that, I was also in charge of
providing support for the use of an application
that the company uses for its loyalty program
• I was also in charge of documenting complaint
cases and applying compensations and
exceptions, making decisions on the spot
• An important part of my job also consisted of
providing clear answers to clients' doubts
regarding the policies and the terms and
conditions of the loyalty program of this hotel
chain.
2019-01 -
Dental Assistant
2020-03
Clínica dental Dr. Marcela Miranda, San Juan
Opico
• In this job, as its name indicates, I was
dedicated to assisting the doctor and
preparing instruments, sterilizing them,
preparing samples and plaster models and
other similar tasks.
2012-03 -
Tutoring
2018-11
Self-employed, San Juan Opico
• In this freelance job, I was dedicated to
assisting primary and secondary school
children with their homework as well as helping
them study for their exams, preparing science
and math presentations and projects.
2011-01 -
Librarian
2011-12
Centro Escolar Casto Valladares, San Juan Opico
• This was my first job, in which I was in charge of
the library of a local school in which I kept
control of the books, in addition to making
photocopies and other tasks related to the
library
• I worked at that school from Monday to Friday
while on Saturdays I was taking an intensive
English course.
• Education
2012-05
Curso de aprendizaje del idioma inglés
y certificación TOEIC
ITCA - Santa Tecla, La Libertad
2008-05
High school diploma
INSJO - San Juan Opico, La Libertad
Bachelor Of Translation And
Interpretation : Linguistics
.
ESIT Guatemala - Guatemala (Online)
