Highly skilled and results-driven Learning and Development professional with a proven track record overseeing training operations and optimizing learning management systems (LMS). Adept at partnering with stakeholders to propose innovative solutions and enhancements that support functionality within the LMS. Experienced in generating comprehensive reports, publishing courses, and ensuring system performance and integrity. Skilled in identifying and resolving technical issues, and collaborating with technical teams to ensure optimal system performance. Strong analytical skills utilized to provide recommendations for content management, workflow processes, and user adoption.
Additionally, experience in quality assurance processes, auditing, and course delivery improvement. Proficient in developing and managing quality assurance programs, monitoring enrollment, and conducting audits to ensure compliance. Skilled in utilizing systems and tools to create efficiencies and streamline work processes. Able to handle multiple projects simultaneously, prioritize workloads, and meet deadlines. Strong communication and collaboration skills to effectively work with cross-functional teams.