Amy Cuya

Experienced and detail-oriented Customer Service and Technical Support Specialist with a strong background in Virtual Assistance, Domain DNS Management, and Email Support. Skilled in resolving customer inquiries, managing domain configurations (A, CNAME, MX, TXT, SPF, DKIM, and DMARC records), and troubleshooting email and hosting issues across platforms such as GoDaddy, Namecheap, and Cloudflare. Proficient in providing remote administrative support, handling technical escalations, and ensuring smooth digital operations for clients. Adept at working independently, managing multiple tasks, and delivering high-quality service in fast-paced environments.