Amr El Shazly

I'm Amr El Shazly, a seasoned Senior Travel Advisor with over 7 years of experience in customer service and call centers. Throughout my career, I've held various positions in the travel and hospitality sectors, including team leadership roles. I'm skilled in handling complex customer interactions, solving problems efficiently, and delivering exceptional service in high-pressure environments. I have strong proficiency in systems like Amadeus, Microsoft Office, and CRM tools. My background also includes valuable experience in retail and operations management. I speak English at a C1 level and am highly adaptable, with a strong commitment to professional growth and excellence in service delivery.