Amis Frank

am Amis Frank, a dynamic Virtual Assistant and Sales Development Representative based in San Francisco, CA, with over four years of experience in remote administrative support, lead generation, and sales optimization for tech and e-commerce companies. Holding a Bachelor of Science in Computer Science with a minor in Business Administration from the University of California, Berkeley (graduated May 2021 with a 3.8 GPA), I blend technical proficiency with business acumen to deliver efficient, data-driven solutions. My certifications—including Certified Sales Development Representative from the Sales Development Institute (2022), Certified Virtual Assistant from the International Virtual Assistants Association (2021), and HubSpot Inbound Sales Certification (2023)—underscore my commitment to excellence in remote collaboration and revenue growth.

In my current role as an SDR at TechSolutions Inc. since June 2023, I generate over 500 qualified leads quarterly through cold outreach, email campaigns, and LinkedIn prospecting, increasing sales pipeline value by 25%. I manage Salesforce CRM to track interactions, automate follow-ups, and analyze metrics, boosting team efficiency by 30%. Qualifying leads via BANT criteria, I've scheduled 150+ demos monthly, contributing to $1.2M in closed deals. Additionally, I leverage Shopify for product customizations and conduct market research with ZoomInfo and HubSpot to tailor strategies for tech startups.

Previously, as a Virtual Assistant at E-Commerce Ventures LLC from January 2021 to May 2023, I provided C-level executive support, managing calendars, coordinating Zoom and Google Workspace meetings, and handling emails for 20+ team members—reducing scheduling conflicts by 40%. I optimized workflows with Asana and Trello, managed Shopify stores to boost satisfaction by 35%, and created automated KPI dashboards in Google Sheets and Excel. My freelance stint as a Junior VA in 2020 involved email management, social media scheduling via Hootsuite, and Zoho CRM reporting, enhancing client engagement by 20%.

Skilled in administrative tools (Google Calendar, Microsoft Outlook), sales techniques (Pipeline Management, Demo Scheduling), technical platforms (CRM systems, Data Analysis), and programming (Python, SQL), I thrive in fast-paced remote environments. With strong soft skills in communication, problem-solving, and adaptability, I'm passionate about driving efficiency and fostering customer relationships to support business success. Connect with me on LinkedIn or visit my portfolio to explore how I can contribute to your team.