Amira Mustapha

Hello! I'm Amira, and I’m all about making your life easier, whether it's organizing your day, handling your emails, or diving deep into data. I bring a mix of skills to the table, from keeping your schedule on track to ensuring your customers are happy and your data is accurate. 

With experience in virtual assistance, customer support, data analysis, and managing emails and calendars, I’m here to help you stay on top of things.

• Virtual Assistant: As a virtual assistant, I excel in managing workflows, setting appointments, and handling administrative tasks that keep operations running seamlessly. I'm proficient in tools like Slack, Calendly, Monday, and ClickUp, which I use to optimize workflows and ensure productivity.

• Customer Support: My experience in customer support has equipped me with the ability to manage relationships, resolve complaints, and provide excellent service. I've consistently met and exceeded sales targets, improved customer satisfaction, and built strong relationships that encourage repeat business.

• Data Entry & Analysis: With a keen eye for detail, I ensure that data is accurately entered, managed, and analyzed. My experience with Microsoft Excel and Power BI allows me to provide valuable insights through data visualization and reporting, enabling informed decision-making.

• Email & Calendar Management: I take the stress out of managing emails and calendars, ensuring that communication is clear and schedules are organized. My skills in using tools like Google Workspace and Microsoft Office Suite allow me to handle these tasks efficiently, freeing up your time for more strategic activities.

I’m passionate about providing reliable support that contributes to the overall success of your business. Whether it’s managing administrative tasks, analyzing data, or ensuring excellent customer service, I’m here to make your life easier.