Amie

Hello, my name is Amie, and I have over a decade of experience in customer service, telesales, training, and administrative support. Throughout my career, I’ve built a strong foundation in performance monitoring, quality assurance, and process improvement, which has allowed me to consistently support team success and exceed organizational goals.

In my most recent role, I worked as a Telesales Representative, Trainer, and Quality Assurance Specialist, where I managed agent performance, conducted training sessions, and streamlined reporting processes. I also have hands-on experience handling both voice and non-voice accounts, including working as a Chat Host for bingo sites—ensuring efficient and high-quality customer interactions.

I take pride in my ability to multitask, adapt quickly, and foster collaboration within a team environment. I’m excited about the opportunity to bring my skills, dedication, and proactive approach to contribute to your company’s growth and success.