America Ortiz
Virtual Assistant
Profile
Details
Virtual Assistant who is organized, professional and proactive. With
experience in various administrative areas. Experience in working for
foreign companies and with high level executives.
La Requema--A Lomas
de la Presa
Tijuana, 22125
Mexico
+52 --
Employment History
AT&T ISP Technical Support Agent at Telvista Call Center Services,
Tijuana
January 2010 — December 2010
• Assist customers having issues with their internet connection.
Troubleshoot and dispatch on site technicians as needed.
Date / Place of birth
05/18/1990
Mexico
Nationality
Accounts Payable/ Accounts Receivable/ Treasury at Productos
Electricos de Tijuana, Tijuana
Mexican
July 2012 — July 2014
Links
• AP: Data entry for all invoices received, identify all invoices due for
payment on a daily basis. Capture the payments to be issued daily.
• AR: Reconcile payment received, apply payments to invoices in
system. Call customers to advise payments are due. Drive to
customers locations and pick up checks, cover the cash register as
needed.
• Treasury: Monitor the cash flow in the companies different banks
for USD and Pesos. Transfer the money to the two main banks
where payments are issued to vendors. Buy dollars from Cibanco
as needed.
Purchasing Coordinator at Bryant Rubber Corporation
(Opti-Source), Tijuana
July 2014 — August 2019
• Started as an administrative assistant, promoted to MRO buyer,
lastly to purchasing coordinator.
• Manage the purchasing process and the procurement of services
and materials.
• Receive purchase request from production control for raw
material PO placement.
• Request and control NAFTA certificates of materials to vendors
required for TAX exempt benefit for importations US to Mexico.
• Rationalize and control Maintenance, Repair and Maintenance
(MRO) inventory.
• Run daily MRO reports, place orders for materials in need of
replenishment.
• Review purchase order requisitions for approvals, process PO’s,
follow up on timely deliveries US & Mexico vendors.
• Monitor checkbooks to verify purchases are within monthly
budgets. When out of budget, request corresponding approvals.
LinkedIn
Skills
Time Management
Problem Solving
Communication
Customer Service
Microsoft Office
Languages
Spanish; Castilian
English
Hobbies
Cycling, walking my dog
• Ensure materials and services are delivered timely, in the correct
quantities, at contractual prices, without sacrificing quality.
• Responsible for setting up new vendors in the system and
negotiating payment terms.
• Demonstrate good purchasing hygiene to ensure all vendor and
materials data in the system is accurate and up to date.
• Reconcile Account Payable and Accounts Receivable
discrepancies related to Mexico and US vendors.
• Coordinate importations of raw materials, MRO supplies,
equipment, molds, machinery & finished goods.
• Provide information and assistance to shelter and brokers
(revisions team) for customs clearance; push through until
delivery.
• Monitor and request new part set ups to brokers when importing
materials for the first time, provide NAFTA certs as needed.
• Primary point of contact for Shelter Company related to any
custom related topic.
• Create accounts with freight companies and any carrier required
for Mexico shipments.
• Work on special projects as requested by VP of operations, (costs
analysis, etc.).
• Coordinate with local team, shelter company & broker the returns
(exports) of materials, equipment & molds as needed.
Buyer – Global Purchasing & Procurement at Carl Zeiss Vision
Manufactura de Mexico, Tijuana
August 2019 — October 2021
• Manage the procurement and purchasing process of goods and
services for US labs; primarily Hebron KY location
• which includes a lab (production facility), distribution center and
customer service offices.
• Provide requestors quotations for parts and/or services as needed.
• Fully responsible for the supply of spare parts to KY-DC; Zeiss
largest distribution center in the US.
• Run various reports (MRP, customer backorders, internal open
orders) to determine the goods that to be ordered.
• For larger expenses; gather 2-3 proposals, generate cost
comparison and provide the team w/ recommended supplier.
• Review and approve order requisitions, make changes to
requisitions as needed to ensure all data is correct, follow up
on approvals, expedite orders as required to meet the labs
production needs & customer requirements.
• Support Maintenance Enablement Team (MET) purchasing needs.
Who is responsible for supporting Wal-Mart stores.
• Review open orders to ensure materials & services are timely, in
the correct quantities, at contractual prices & meet quality.
• Responsible for setting up new vendors in the system, negotiating
payment terms and payment methods. Set up is done through
SharePoint platform, once approved by finance, new vendor code
is provided by master data by automatic notification.
• Send welcome emails to all new vendors advising their vendor
numbers, agreed payment terms, agreed payment method. Share
guide showing process to confirm purchase orders. Verify vendors
understand the purchasing & payment process.
• Demonstrate good purchasing hygiene to ensure all vendor and
materials data in the system is accurate and up to date.
• Responsible for processing Purchasing Info Records (PIR) updates
to the master data team for spare parts (Parts w/SAP P/N).
• Responsible for approving price increases and new vendors for
consumables. Consumables are ordered by planning who do not
have authority to approve cost increases. Approvals are given by
purchasing, planning can amend orders & process PIR´s.
• Reconcile AP & AR discrepancies with local & global vendors.
• Work with the logistics team as needed to coordinate pick up
at the vendor's location as needed; international shipments and
domestic.
• Work on special projects as requested by the Director of Global
Procurement or Vice President of Global Procurement.
Education
High School Diploma, Colton High School, Colton
June 2004 — June 2008
Graduated; class of 2008
San Bernardino Community College, San Bernardino
July 2009 — November 2010
Two semesters of general education classes
Bachelors in Business Administration, Universidad Humanitas,
Tijuana
January 2013 — December 2016
Graduated with a Licenciatura en Administracion de Empresas
References
Rafael Radilo from Bryant Rubber Corp.-· -
Alejandro Palacio from Bryant Rubber Corp.-· +52 -
Juan Espinoza from Move Central Moving & Storage-· +52 -
