Amarachi Nancy Itigbri

Amarachi Itigbri Virtual Assistant   Resilient multi-disciplinary virtual assistant responsible for providing both ad hoc and ongoing social media, research and administrative support to businesses and consultants. Skilled in Google Workspace, customer service/ customer relationship management, data entry and expense tracking LinkedIn: https://www.linkedin.com/in/eze-amarachi-g-n - WORK EXPERIENCE - SKILLS Virtual Assistant Universal Peace and Violence Amelioration Centre(UPVAC) 09/2016 - present, Achievements Implemented a content calendar that improved post consistency and scheduling, resulting in a 40% increase in post reach and a 50% growth in client’s social media overall followers. Managed correspondence, reports, and scheduling with Google Workspace. Executed CRM data entry on all donations and grants. Identified a calculation error that save the organization $3,000. Executive Secretary/ Virtual Assistant Castle Martial Arts Club Ltd 02/2019 - 2023, Jos, Nigeria. Achievements Designed and executed a successful social media campaign that generated 1,000+ leads and increased website traffic by 40% in a one-month period. Introduced core office systems, which resulted in increased efficiency of work processes. Created comprehensive reports and summaries that facilitated decision-making, resulting in a 15% increase in data-driven decision accuracy. Communication Skills Customer Service Data Entry and expense tracking Google Workspace Graphic Design Confidentiality Internet Research Social Media Management Administrative Skills VOLUNTEER EXPERIENCE Administrative Assistant Black Scorpion Security Operations Ltd 05/2018 - 07/2022, Jos, Nigeria Tasks/Achievements Trained four interns in office tasks who later became fulltime employees. Demonstrated excellent customer service skills by assisting the marketing department in promotional activities and campaigns. Introduced a user-friendly electronic filing system which reduced file retrieval time by 40%. HONOUR AWARDS CERTIFICATES Doctorate: Diplomacy and International Relations (2016)  Digital Marketing (2023)  Customer Relationship Management (2023)  Effective Communication (2023)  ALX Virtual Assistant Program (2022)  Stress Management (2020) International Academia of Humanities and Health Sciences, Singapore. Meritorious Award: Best Female Executive (2012 - 2013) Theatre Club Community Development Service(NYSC), Uyo. INTERESTS EDUCATION Creativity and Arts Editing/Proof Reading Master of Arts: English Language and Literature International Academia of Humanities and Health Sciences Fitness and Wellness Continuous Learning 10/2014 - 06/2016, Singapore. Bachelor of Arts: English Language and Literature Nnamdi Azikiwe University 10/2007 - 05/2011, Awka, Nigeria.