Amanda Marenga

Amanda Marenga

$30/hr
I ensure seamless onboarding, account management, and issue resolution with top-tier client support
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Nairobi, Nairobi, Kenya
Experience:
5 years
About

As a Skilled Support Specialist and Relationship Manager, I excel in providing high-quality client support by ensuring smooth onboarding, efficient account management, and prompt issue resolution. I cultivate strong client relationships by understanding their unique needs, offering personalized solutions, and delivering outstanding customer service. My expertise includes proactive communication, problem-solving, and technical troubleshooting to enhance customer satisfaction. Additionally, I collaborate with cross-functional teams to optimize the client experience and drive business growth. With strong skills in CRM systems, data analysis, remote collaboration tools, and process automation, I am well-equipped to thrive in a remote work environment while maintaining efficiency and productivity.

Languages
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