Amanda Lee

4 0 6 5 P H I L S C O U RT • T U C K E R , G A 3 0 0 8 4 PHONE- • E-MAIL- AMANDA LEE SUMMARY OF QUALIFICATIONS Performance-driven and results-oriented administrative professional with experience in accounting, office management, personnel supervision, restoration project management and organizational support. Exceptional verbal and written communications skills, highly organized, and effective in the management and coordination of critical projects. Background includes account management, and development of executive-level internal/external correspondence. Unique ability to successfully manage multiple projects simultaneously. Proven competencies as an accounting manager and office administrator with the ability to empower others and foster cohesive business environments. Deliver outstanding results, leading to increased levels of responsibility and recognition. Well-developed interpersonal communication skills to work effectively with people from all backgrounds. Strengths include: Accounting/Administration: Bookkeeping, timesheet audit and entering, job costing to maintain budgets, file management, collections, accounts receivable and payable processing, supply purchasing, mail routing, paycheck preparation, schedule and appointment management, travel itinerary development, event planning and orchestration, problem solving skills Management: Office management, team management of up to fifteen (15) employees simultaneously, supervisory skills, team building, coaching and restoration project management Technical: Typing (83 wpm), Exemplary in QuickBooks, Excellent data analysis skills with Microsoft Excel, Excellent Knowledge of Microsoft Word, Database design in Microsoft Access, Publisher, PowerPoint, Outlook, Quicken, Adobe Acrobat, CRM, XactAnalysis, Pvault, DASH/RMS, Celerity, PSA, SunTrust and Wells Fargo Online Check Deposit System, 10-key, multi-line phone systems, fax, copiers CAREER PROFILE Paul Davis of North Atlanta - Norcross, GA 2016-Current Senior Job Cost Accountant  Manage all phases of job costing (time, materials and labor) within RMS and QuickBooks while working with owner, estimators and restoration project managers to ensure that all jobs are costed properly, accurately, and within the set budget for the job while maintaining the appropriate gross margins on each job.  Manage expenses and maintain relationships with vendors and subcontractors. Maintain active status of licenses, certificates and insurance. Maintain a current and orderly accounting system and enter timesheets to allow processing of payroll for in house and temporary employees. Reconcile multiple credit card accounts and apply cost accordingly to jobs or overhead expenses. Prepare and file government remittances on time. Assist with gathering all required year-end financials to owner for end of year closure. Receive vendor bills and distribute for approval, reconcile vendor bills and POs and enter into accounting system, reconcile vendor statements and pay vendor bills according to agreed payment terms. Help to maintain all accounting, computer, & financial records for franchise in conjunction with CPA.  Implementation, training and access given to employees within the company upon introduction of new software. Work with owner to develop and implement new processes and procedure within the company to ensure that workflows continue to work smoothly. Assist in managing the daily operations of the franchise as needed when the owner is not available. Lang Restoration and Construction - Tucker, GA- Team Coordinator/Accounts Receivable Manager  Assist estimators and restoration project managers with budgets, invoicing, work orders, Xactanalysis notes and other daily functions. Processing of all checks for payment of jobs in Dash and via Wells Fargo remote deposit. Closing of job files, processing refunds and credit card payments. Ensuring all jobs meet or are under budget to allow greatest profit for the company.  Accounts receivable processing which includes process insurance claim checks, refunds to homeowners or insurance companies, reconciliation of receivables, daily deposit management . Account collections by processing letters or phone calls to customers, mortgage companies or insurance companies. Keeping an up to date spreadsheet of all jobs are their current stance with the company.  Assisted in new software rollout – Ensured new processes went smoothly and all files were transferred to new system correct and accurately. Ideal Development Concepts - Suwanee, GA- Team Coordinating Manager/Accounts Receivable Manager  Manage team coordinators and assist estimators and restoration project managers with budgets, invoicing, work orders, Xactanalysis notes and other daily functions. Processing of all checks for payment of jobs in PSA and via Wells Fargo remote deposit. Closing of job files, processing refunds and credit card payments. Ensuring all jobs meet or are under budget to allow greatest profit for the company. Daily update of estimator and project managers performance metrics for current jobs; updating estimates in Quickbooks and XactAnalysis for insurance review, work with homeowners and insurance adjusters to receive timely payment on claims; weekly review of outstanding accounts for collection purposes. Reminder and demand letter processing for outstanding accounts.  Accounts receivable processing which includes process insurance claim checks, refunds to homeowners or insurance companies, reconciliation of receivables, daily deposit management . Account collections by processing letters or phone calls to customers, mortgage companies or insurance companies. Keeping an up to date spreadsheet of all jobs are their current stance with the company.  Support five (5) insurance repair estimators and four (4) repair project managers; setting appointments, keeping track of progress on current jobs; Assisted in new software rollout – Ensured new processes went smoothly and all files were transferred to new system correct and accurately. Parker Young Construction and FireStar - Norcross, GA- Assistant Administrative Director  Support five (5) to seven (7) insurance repair estimators from both companies; composing, editing and proofreading contracts, reports, proposals, and correspondence. Work closely with estimators, homeowners and mortgage companies to process insurance payments quickly and efficiently. Accounts receivable invoicing. Weekly review of outstanding accounts for collection purposes. Reminder and demand letter processing for outstanding accounts. Liberty Mutual Insurance - Gainesville, GA 2002 – 2010 Senior Medical Services Representative  Assisted with the management of up to fifteen people simultaneously, implemented and held team building and coaching sessions to raise productivity results, conducted weekly meetings, and conducted one on one and team training sessions. Responsible for performance management of employees not meeting the departmental minimum requirements, as well as developing and coaching these employees through their performance management process to rehabilitate them. Pulling and submitting supporting documents to human resources for termination of employees unable to fulfill requirements of performance management obligations. Conducted new hire interviews to find qualified and reliable persons for employment opportunities and assisted with departments first ever job fair.  Fast paced processor of Workers Compensation Medical Bills for various states. Vast knowledge of medical insurance coding including ICD9 coding, HCPCS coding, CPT coding, NDC coding, Revenue coding, and CCI guidelines; as well as medical insurance laws and regulations including Workers Compensation. Exceeded departmental goals weekly by an average of 45 percent. Consistently exceeded quality standards within department, proving extreme efficiency in reducing department cost and re-work to generate and increase in revenue. EDUCATION 2018 Bachelors in Criminal Justice/Human Services – Cum Laude Southern New Hampshire University