Alyssa Wayne M. La Rosa

I graduated with a Bachelor's Degree in Business Administration from San Mateo Municipal College.

I previously worked as a Customer Service Representative in Call Center Agent with a healthcare account from October 2024 to September 2025, where I assisted a health care providers with the members eligibility, benefits, and claims.

That role helped me build excellent communication skills, problem-solving abilities, and attention to detail.

I also worked in a fast food chain as a Shift Manager Trainee from May 2023 to April 2024, where I gained hands-on experience in leadership, preparing reports, scheduling, and ensuring smooth operations.

These roles taught me to stay organized, multitask effectively, and adapt quickly to new processes. I’m highly trainable, eager to learn, and available to start immediately. Thank you.