Alyssa May Tanghal

WORK EXPERIENCE ADMINISTRATIVE ASSISTANT(PART-TIME) ConnectQuote Senior June - July 16, 2021 CUSTOMER SERVICE ASSISTANT/NEW ACCOUNTS/LOAN PROCESS Tanghal, Alyssa May VIRTUAL ASSISTANT EXECUTIVE SUMMARY: I had worked in a fast-paced environment for how many years. My experiences involved Sales, Marketing, Outbound, and Inbound calls, Customer Service, and Administrative Tasks. For me Team Work and having Business Awareness is very important at work, sharing your ideas, helping each other, understanding the importance of client satisfaction, and giving value to the business is a great foundation in reaching our career goals. That is what I had contributed to my previous work and as result, I was able to win some performance awards. AREAS OF EXPERTISE: Time management Sales and Marketing Computer literate Inbound and Outbound calls Loan Processor Administrative skill Email management Customer Service Data Entry Research Organizational Skill Amazon Seller VA GET IN TOUCH: Mobile: -/- Email:--Skype: live:.cid.a2a8e70e7063f58 Address: #348 Sta Maria St. Bonuan Boquig Dagupan City Pangasinan 2400 Philippine Savings Bank August 2011 - May 2021 Process over-the-counter transactions, non-monetary Assistant in branch operations Account Opening Auto and Personal Loan Processor Answer incoming calls, answer inquiries/transfer to assigned branch personnel. Sell other products and services of the bank Documentation and Data Entry Accept insurance policy and encode in the bank system AUTO LOAN COLLECTIONS ASSISTANT Philippine Savings Bank July 2009 - July 2011 Outbound calls for past due auto loan accounts Set appointments for clients to update their accounts. MARKETING PROFESSIONAL Suzuki Auto Caloocan SALES RECEPTIONIST BHF Gemline WAREHOUSE CLERK Zuellig Pharmaceutical ACADEMIC BACKGROUND UNIVERSITY OF LUZON Commerce Major in Management June 2003 - October 2006 SAINT LOUIS UNIVERSITY Commerce Major in Management June 2001 - March 2003 PERSONAL REFERENCES: Catherine Ang New Accounts Philippine Savings Bank Mo b i l e N o - Ma r i a Gl e n d a G. B a l l e s t e r o s B r a n c h He a d Philippine Savings Bank Mo b i l e N o -