Alyssa

I am a highly organised and detail-oriented professional with a strong background in both administrative and financial functions. My career began as an Encoder - Admin Aide, where I learnt the importance of data accuracy and attention to detail by ensuring that all client records were properly updated. This role helped me learn how correct data affects financial transactions and decision-making.

From there, I transitioned into a more versatile role as an Administrative Assistant - Municipal Roving bookkeeper; my responsibilities expanded. In this role, I focused on financial coordination, working closely with partners and clients to ensure smooth transactions and compliance. I handled payroll distribution, verified staff travel and expense claims, attended meetings, and prepared and presented financial reports. This experience helped me improve my abilities to handle various objectives, manage accurate records, and support program operations with efficiency and honesty.

In addition, I am a part-time Financial Advisor under Sun Life, where I guide individuals in making informed decisions about their financial security. This role has further enhanced my communication skills and ability to explain financial matters clearly, helping clients feel confident in their decisions.

I am passionate about process improvement and organisation. I am constantly looking for methods to simplify procedures, keep documentation clear and accessible, and leverage tools to increase accuracy and efficiency. Taking the initiative to learn digital tools, I have completed online courses in Xero, QuickBooks Online, and Zoho CRM, allowing me to stay up to date with modern business systems and better support organisations.

Here are the core skills and strengths I bring to every role:

• Administrative & Financial Coordination – Skilled in handling payroll distribution, verifying staff expense claims, and coordinating financial processes with partners and clients.
• Financial Reporting & Compliance – Experienced in preparing, reviewing, and presenting accurate financial reports to stakeholders.
• Data Accuracy & Process Optimization – Committed to maintaining precise records and streamlining workflows for better efficiency.
• Client & Partner Communication – Adept at collaborating with teams, partners, and clients to ensure smooth program operations.
• Spreadsheet & Accounting/CRM Tools – Proficient in Google Sheets and Excel, with introductory knowledge of Xero, QuickBooks Online, and Zoho CRM (self-initiated learning).
• Organisation & Dependability – Known for meeting deadlines, maintaining structured systems, and ensuring tasks are completed accurately.

With a combination of administrative expertise, financial coordination abilities, and a client-centred focus, I seek to assist organisations in running smoothly and managing their finances effectively.