Alvin Lloyd Briones

Highly motivated, hardworking, a go-getter, competitive and reliable person who gets the job done ahead of time. Give me the tasks and consider them done. Here are the experiences, skills, and achievements I acquired for 6 years as a Customer Service Specialist and Sr. Quality Evaluator:

• Empathy and reassurance skills

• Battle-hardened in a fast-paced environment and can adjust quickly

• Problem-solving skills

• Great engagement skills with different types of customers

• Data Entry and Internet research skills

• Proficiency in MS Office and iWork Suite

• Chat and Email handling skills

• Root Cause Analysis

• Awarded as Most Outstanding Employee of the Year 2018

• Q4 2017 to Q4 2018 Elite Rockstar (Concentrix's Quarterly top performer review).

These skills can be applied for Customer Service Support, Data Entry, Lead Generation, Internet Research, and other Virtual Assistant tasks.

Ongoing course I am taking up:

English for Career Development, Creating Designs using Canva and Google Analytics.

I am thrilled to share those skills I have and learn from you. I am also taking up courses that can greatly help your business achieve its goals.

• Feel free to send a message should you need my help. Looking forward to working with you!