Alvin Las

An experienced Content Moderator with competitive knowledge on moderation process alongside email support and customer service. A dynamic and result driven person, quick to grasp ideas and concepts and enjoys being part of a successful and productive team. Committed to achieving and exceeding demanding target, able to work well on own initiative and can demonstrate a high level of motivation required to meet the highest details even under significant pressure, possesses a strong ability to perform effectively and efficiently. An outgoing, dedicated, and open-minded. Gets across to people and adjust to changes with ease. I believe that a person should work on developing their professional skills and learning new things all the time. I am a committed, friendly and hardworking Customer Email Support with a passion for providing excellent customer service at all times.

• Expert-level proficiency in Microsoft Office Applications (Word, Excel, Powerpoint, and publisher)
• Expert-level proficiency in using google docs, sheets, slides, calendars, Google listings, and others.
• Expert-level in Data Entry Management (Document conversation, Excel, Typing, Copying)
• Expert-level Customer Service Support through calls, chats, or emails
• Entry-level in a team lead post for customer acquisition
• Experienced in customer handling and problem-solving orientation
• Intermediate level for technical support 
• Expert- level proficiency in Content moderation process (Text, GIF, Picture, and Video)
• Wide experience with handling email tickets using zendesk, Pipedrive and Gmail.

I am confident that with my skills and experience, I would be able to help your business grow.

I hope you find time to review my profile!