Customer Service Representative with over 8 years of experience in the BPO industry, specializing in chat and email support across diverse sectors. Proven track record of excellence in sales, patient communication, administrative accuracy, and issue resolution within high-volume environments. Skilled at navigating complex systems, mentoring and training new hires, and delivering empathetic support to vulnerable populations. Adept at balancing efficiency with compassion to drive customer satisfaction and operational success. Currently seeking a remote opportunity in sales, healthcare, or customer service operations, with readiness for international relocation and long-term career growth