Alpine Frizzle Ramos

I manage short-term rental operations end-to-end, ensuring smooth guest experiences and consistent 5-star stays.

From guest communication and booking management to coordinating cleaners and handling issues in real time, I take full ownership of operations to keep everything running efficiently behind the scenes.

I’m an STR Operations Manager and Airbnb Property Manager with over 10 years of experience in hospitality, including working as a Front Office Manager in Thailand. I’m experienced in managing high-volume operations, leading teams, and handling escalations while maintaining high service standards.

Today, I apply that same operational leadership to STR management. I also manage my own Airbnb property, giving me hands-on experience in both daily operations and the business side of short-term rentals.

OPERATIONS & SYSTEMS APPROACH

I use a systems-driven approach to ensure consistency, efficiency, and accountability.

I implement structured workflows, checklists, and verification processes (including photo proof) to ensure every unit is guest-ready and every task is completed properly.

SYSTEMS & TOOLS

Airbnb, Booking..com, VRBO

Guesty, Hostaway, Lodgify, Buildium, AppFolio

TurnoverBnB, PriceLabs

Google Workspace, Notion, ClickUp, Slack, WhatsApp

WHAT I MANAGE (END-TO-END)

• Guest communication (inquiry to post-checkout)

• Booking and calendar management

• Cleaner and maintenance coordination

-Issue resolution and escalation handling

• Listing management and optimization

• Daily operations and workflow management

WHAT I BRING

-Full operational ownership — I manage, not just assist

-Consistent 5-star guest experience delivery

-Fast, calm, and effective problem-solving

-Structured systems that prevent recurring issues

-Reliable execution with attention to detail

If you’re looking for someone who can manage your STR operations and ensure everything runs smoothly from booking to checkout, I’d be happy to support your business.